Kathryn Blaha
Jersey Mike's Subs
Cedar Hill
7
years of professional experience
Work History
General Manager
1 Year 3 Months- Directed daily restaurant operations, ensuring consistent service, quality, and cleanliness standards.
- Scheduled and coached staff to maintain efficient coverage during peak business periods.
- Monitored inventory levels, ordered supplies, and reduced waste through tighter product controls.
- Trained team members on sandwich assembly, food safety, and customer service procedures.
- Managed cash handling, deposits, and point-of-sale accuracy across shifts.
- Resolved guest concerns quickly, preserving satisfaction and supporting repeat business.
- Analyzed labor and sales trends to adjust staffing and improve profitability.
- Enforced health, safety, and sanitation compliance throughout front-of-house and prep areas.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
Front of House Staff
11 Months- Customer service taking orders and handling plates of food and dishes. Restocking merchandise and extensive knowledge of menu.
- Hurst, TX
Assistant Manager
1 Year 1 Month- Handling customer relations on the highest level, resolving conflict internally and externally, providing structure and support for team, problems solving in high stress situations
- Red Oak, TX
Warehouse Associate
9 Months- Fulfilling orders, sorting and organizing inventory
- Euless, TX
Crew Member
2 Months- Handled customer care
- Greeted customers
- Worked in a fast paced environment
- Operated the cash register
- Received and routed online and phone orders
- Took phone calls
- Prepared food and drinks
- Bedford, TX
Education
Bachelor of Arts - Anthropology
Associate's degree - Anthropology
Skills
Food Handlers license
Food Handling
Host/Hostess
Food Safety
Serving Experience
Math
Food Service
Restaurant Experience
Tutoring
Busser
Kitchen Experience
Food Preparation
Cooking
Microsoft Word
Time management
English
Cashiering
Customer service
Leadership
Cash handling
Food handling
Shift management
Cash register
Personal Information
Work Permit: Authorized to work in the US for any employer
Section name
Authorized to work in the US for any employer
Timeline
General Manager
Jersey Mike's Subs
07.2025 - CurrentRead More
Assistant Manager
Jersey Mike's
06.2024 - 07.2025Read More
Warehouse Associate
Kyte BABY LLC
05.2022 - 02.2023Read More
Crew Member
Jersey Mike's
08.2020 - 10.2020Read More
Front of House Staff
Pei Wei Asian Kitchen
08.2019 - 07.2020Read More
Tarrant County College
Associate's degree from Anthropology
Read More
SNHU
Bachelor of Arts from Anthropology
Read More