Kathryn B. Rohret
Tiffin,IA
Summary
Dynamic Nurse Care Manager with established expertise in motivational interviewing and critical thinking. Effectively orchestrated care for diverse patient populations, resulting in a 9% reduction in ED readmissions. Proficient in cultivating strong relationships while ensuring adherence to policies and enhancing quality in healthcare delivery.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Nurse Care Manager
Included Health
03.2023 - 11.2025
- Coordinated care for dynamic panel of 45 to 90 patients through personalized planning and follow-up management.
- Engaged members to identify health barriers and develop actionable plans to address challenges.
- Applied motivational interviewing techniques to assess readiness and promote behavior modification.
- Recognized for effectively managing difficult cases and establishing rapport with historically reluctant members.
Complex and Catastrophic Case Manager
CIGNA
11.2017 - 10.2021
- Cultivated strong customer relationships while maintaining professional boundaries.
- Explained medical policy limitations to ensure understanding and compliance.
- Provided actionable insights to address HEDIS care gaps and improve care coordination.
- Scheduled peer-to-peer reviews to resolve barriers to optimal treatment efficiently.
Hepatology Care Manager/RN Navigator
University of Colorado Hospital
Aurora, USA
06.2017 - 10.2017
- Coordinated care for liver failure patients awaiting transplantation with transplant team.
- Facilitated communication to support patients through transplantation preparation process.
- Demonstrated exceptional organizational skills while collaborating with multidisciplinary teams.
- Adapted quickly and integrated seamlessly into role.
UCH/RCCO Medicaid ED RN CM
University of Colorado Hospital
Aurora, USA
01.2016 - 06.2017
- Achieved 9% reduction in 30-day readmissions by addressing comorbidities and social issues.
- Established comprehensive follow-through processes for high-risk patients, emphasizing social determinants of health.
- Utilized targeted interventions to enhance patient engagement and reduce frequent ED visits.
- Successfully navigated a challenging role funded by joint grant from Colorado Access Medicaid and University of Colorado Hospitals.
Deployment RN for Team Based Care
Kaiser Permanente
Portland, USA
09.2014 - 08.2015
- Recruited as RN lead for multidisciplinary teams across five clinics during care deployment initiative rollout.
- Facilitated development of sustainable processes to enhance long-term operational effectiveness.
- Reduced emergency department usage by strengthening connections with primary care teams.
- Utilized motivational interviewing techniques to identify change areas and support goal achievement.
RN Team Leader/Primary Care (IM, FP, & Peds) and Nurse Treatment Room
Kaiser Permanente
Sunset Hillsboro, USA
12.2004 - 09.2014
- Led primary care team of 13 clinicians, 3 RNs, 15 MAs, and 2 LPNs as Team Lead.
- Spearheaded pilot program for new risk stratification index tool, establishing best practices for region.
- Coordinated clinic operations with management team to improve efficiency.
- Audited medical records while collaborating with staff to enhance documentation and coding proficiency.
Education
BS - Nursing
University of Iowa
A.D. - Nursing
Scott Community College
Skills
- Epic
- Microsoft Office
- Apple
- Quality oversight
- Critical thinking
- Motivational interviewing
- Effective communication
- Quality improvement
- Policy compliance
- ICD-10
- Interpersonal skills
- Critical thinking
- CPT Codes
Certification
- Active RN license in Iowa
- Active RN license in Oregon
- Active RN license in California
- Active RN license in Illinois
- CCM Certification, #4233720, ACTIVE
References
Available upon request.
Timeline
Nurse Care Manager
Included Health
03.2023 - 11.2025
Complex and Catastrophic Case Manager
CIGNA
11.2017 - 10.2021
Hepatology Care Manager/RN Navigator
University of Colorado Hospital
06.2017 - 10.2017
UCH/RCCO Medicaid ED RN CM
University of Colorado Hospital
01.2016 - 06.2017
Deployment RN for Team Based Care
Kaiser Permanente
09.2014 - 08.2015
RN Team Leader/Primary Care (IM, FP, & Peds) and Nurse Treatment Room
Kaiser Permanente
12.2004 - 09.2014
BS - Nursing
University of Iowa
A.D. - Nursing
Scott Community College