Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kathryn Bunge

Dallas

Summary

Dynamic professional with a proven track record at WFG, excelling in customer service and data analysis. Recognized for innovative problem-solving and effective communication, I consistently exceeded client expectations. My leadership skills and attention to detail drive successful team collaboration and operational efficiency. Passionate about creating impactful solutions in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Selling Life and Health Insurance

WFG, World Financial Group
Dallas
03.2025 - Current
  • Worked with cross-functional teams to achieve goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Updated and maintained databases with current information.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Identified needs of customers promptly and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Bartender

Driftwood Kitchen
Laguna Beach
12.2022 - 02.2025
  • Greeted guests with friendliness and professionalism.
  • Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Gained confidence by talking to people everyday and having to be strong when a customer is getting out of control
  • Learned so many people skills by talking various types of people all day 5 days a week
  • Learned that if you put your mind to something you can do it
  • I had no prior bartending experience and learned within a couple months and had every recipe memorized

Babysitter

Varies by families
Laguna Niguel
01.2016 - 02.2025
  • Organized various activities, games, crafts and outings to keep children entertained.
  • Organized creative activities to develop children's physical, emotional and social growth.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Establishing trust through consistent communication with both parents and kids.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.

Barista

Victor Benes Bakery
San Juan Capistrano
04.2022 - 12.2022
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Cake writing and decorating

Education

High School Diploma -

Saddleback College (online)
Mission Viejo, CA
06-2020

Skills

  • Customer service
  • Data analysis
  • Inventory management
  • Time management
  • Team collaboration
  • Problem solving
  • Effective communication
  • Regulatory compliance
  • Creative thinking
  • Active listening
  • Leadership
  • Attention to detail
  • Communication
  • Completed my certificate of merit two years in a row for classical piano
  • Learned how to play the harp, flute, and tuba
  • Was in ASB in high school
  • Ran for several offices throughout my high school years and community college

Accomplishments

  • Awarded the most community service hours throughout all 4 years of high school
  • Received my certificate of merit twice for classical piano
  • Played competitive for 7 years
  • Did competitive gymnastics, diving, and swimming
  • Was a part of a National charity group where I volunteered at places that help those in need by organizing donated clothes, food, and cleaning as well as getting the honor to help those in need face to face. I volunteered here 2-3 times a week for 7 years.
  • Learned how to play the harp, flute, and tuba!
  • Was a part of ASB leadership program in high school
  • Was also enrolled in an HMO program in high-school all 4 years which we got to volunteer at hospitals and do rotations and learned so much about human health, the different kinds of departments in hospitals along with taking Anatomy, advanced chemistry, and AP Bio

Timeline

Selling Life and Health Insurance

WFG, World Financial Group
03.2025 - Current

Bartender

Driftwood Kitchen
12.2022 - 02.2025

Barista

Victor Benes Bakery
04.2022 - 12.2022

Babysitter

Varies by families
01.2016 - 02.2025

High School Diploma -

Saddleback College (online)
Kathryn Bunge