Kathryn DeWeese
Hamilton,OH
Overview
18
18
years of professional experience
Work History
Eyewear Consultant
MYEYEDR/WING EYECARE
Fairfield, OH
02.2018 - Current
- Inspected lenses and eyeglasses to verify the correct processing of the prescription.
- Provided insertion and removal training for routine and complex contact lens patients.
- Verified and billed various types of vision insurances.
- Cross-trained in all areas of the office. Optometric Technician, Eyewear Consultant, and Patient Service Coordinator.
Assistant Front End Manager
Menards
02.2015 - 02.2018
- Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
- Streamlined checkout processes for faster service and reduced wait times, enhancing overall shopping experience.
- Assisted with financial reporting tasks such as reconciling cash drawers, preparing bank deposits, managing safe totals, and opening/closing store.
- Mentored new employees on company policies, cash handling procedures, and customer service best practices to ensure consistent performance.
Cashier/ Head Cashier
MENARDS
11.2013 - 02.2015
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Cashier
PANERA BREAD
06.2012 - 10.2013
- Swept and mopped floors to comply with safety and sanitation standards
- Performed opening and closing procedures per checklists
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
MENARDS
12.2011 - 05.2012
- Made eye contact, smiles, greets and offered help to every customer
- Tendered customer transactions in quick and efficient manners
- Performed various maintenance duties including cleaning restrooms and trash removal
- Worked flexible schedule to meet needs of business.
Student Housekeeper
MIAMI UNIVERSITY
06.2007 - 12.2011
- Returned items left by guests to Housekeeping department
- Updated status of rooms cleaned on assignment sheet
- Replaced dirty bed linen and made up bed with clean linen
- Cleaned and sanitized bathrooms from top to bottom.
Education
Completed coursework towards Bachelor Family Studies -
MIAMI UNIVERSITY
Oxford/Hamilton, OH05.2012
High School Diploma -
TALAWANDA
Oxford, OH05.2007
Skills
- Customer Service
- Scheduling appointments
- Vision insurance billing
- Optical Troubleshooting
- Contact lens training
- Optometric procedures
- Adjusting eyewear
Timeline
Eyewear Consultant
MYEYEDR/WING EYECARE
02.2018 - Current
Assistant Front End Manager
Menards
02.2015 - 02.2018
Cashier/ Head Cashier
MENARDS
11.2013 - 02.2015
Cashier
PANERA BREAD
06.2012 - 10.2013
Cashier
MENARDS
12.2011 - 05.2012
Student Housekeeper
MIAMI UNIVERSITY
06.2007 - 12.2011
Completed coursework towards Bachelor Family Studies -
MIAMI UNIVERSITY
High School Diploma -
TALAWANDA