Kathryn McCracken

Denver,CO

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

years of professional experience

Certification

Work History

Retail Account Manager

Benefit Cosmetics LVMH

01.2014 - Current

Ensure that Benefit offered the highest possible level of customer service by coaching and developing the team to deliver outstanding customer service.
Effectively planned and executed new product launches and corporate programs focusing on retail results.
Developed continuous strategies for retail sales growth, including creating and executing in-store events to drive retail sales.
Identified Benefit rank and develop and adjust strategies to increase rank and trend with or above the retail store environment and NPD National trend.
Strategized with Store Directors for retail sales growth through conducting Brand Business Reviews.
Maintained ongoing monitoring, coaching, training, and motivation of the Benefit, Sephora and/or Ulta personnel – reinforcement training in product lines, applications, selling technique, and in store events.
Analyzed and communicated all stock concerns to appropriate Ulta/ and Sephora and personnel to ensure appropriate stock levels.
Oversaw all sanitation and hygiene standards according to State Board guidelines.
Taught, coached, motivated, and developed selling personnel through approachable, effective communication.

Selling Specialist

Urban Decay

05.2012 - 01.2014

Leveraged excellent listening skills to understand clients'' needs fully before presenting suitable product options that catered to their preferences.
Maintained up-to-date knowledge of industry trends and competitor offerings, adjusting sales strategies accordingly.
Exceeded sales goals consistently with effective product demonstrations and persuasive communication skills.

Arch Expert

Ulta Beauty Inc.

05.2009 - 05.2012

Performed precise eyebrow shaping using various methods, including waxing, tinting, and tweezing.
Achieved high levels of customer loyalty through offering diligent customer experience.
Demonstrated versatility in performing diverse tasks such as makeup application, lash extensions, or other aesthetic enhancements upon request.

Skills

Goal-Oriented
Relationship Management

Sales Development
Staff Training and Development