Kathryn Monahan
Wapakoneta
Overview
26
26
years of professional experience
Work History
Tax Professional
H & R BLOCK
WAPAKONETA
01.2022 - 05.2025
- I prepared tax returns for individual clients using tax software.
- I assisted my coworkers in entering tax data for our clients.
- I input data into the company programs for our accounting clients.
Customer Service Representative
H & R Block
Wapakoneta
01.2021 - 01.2022
- I assisted customers with inquiries and product information.
- I answered phones and worked as a liaison between our clients and my supervisors.
New Accounts Representative
Fifth Third Bank
Miamisburg
01.2001 - 06.2003
- I assisted customers in opening new accounts and addressing inquiries.
- I explained banking products and services to potential clients effectively.
- I acquired my insurance license to allow me to sell annuities.
Customer Service Representative
Fifht Third Bank
Wapakoneta
01.1999 - 01.2001
- I worked directly with our customers to take care of everyday banking deposits, withdrawals, and inquiries.
- I greeted customers, and assisted in resolving issues as needed.
Education
Associates - Business Management
Bowling Green State University
Bowling Green, OH06-2001
Skills
- Creative problem-solving skills
- Excellent communication skills
- Customer service skills
- Teamwork
- Adaptability
References
References available upon request.
Timeline
Tax Professional
H & R BLOCK
01.2022 - 05.2025
Customer Service Representative
H & R Block
01.2021 - 01.2022
New Accounts Representative
Fifth Third Bank
01.2001 - 06.2003
Customer Service Representative
Fifht Third Bank
01.1999 - 01.2001
Associates - Business Management
Bowling Green State University