Overview
Work History
Education
Skills
References
Timeline
Generic

Kathryn Monahan

Wapakoneta

Overview

26
26
years of professional experience

Work History

Tax Professional

H & R BLOCK
WAPAKONETA
01.2022 - 05.2025
  • I prepared tax returns for individual clients using tax software.
  • I assisted my coworkers in entering tax data for our clients.
  • I input data into the company programs for our accounting clients.

Customer Service Representative

H & R Block
Wapakoneta
01.2021 - 01.2022
  • I assisted customers with inquiries and product information.
  • I answered phones and worked as a liaison between our clients and my supervisors.

New Accounts Representative

Fifth Third Bank
Miamisburg
01.2001 - 06.2003
  • I assisted customers in opening new accounts and addressing inquiries.
  • I explained banking products and services to potential clients effectively.
  • I acquired my insurance license to allow me to sell annuities.

Customer Service Representative

Fifht Third Bank
Wapakoneta
01.1999 - 01.2001
  • I worked directly with our customers to take care of everyday banking deposits, withdrawals, and inquiries.
  • I greeted customers, and assisted in resolving issues as needed.

Education

Associates - Business Management

Bowling Green State University
Bowling Green, OH
06-2001

Skills

  • Creative problem-solving skills
  • Excellent communication skills
  • Customer service skills
  • Teamwork
  • Adaptability

References

References available upon request.

Timeline

Tax Professional

H & R BLOCK
01.2022 - 05.2025

Customer Service Representative

H & R Block
01.2021 - 01.2022

New Accounts Representative

Fifth Third Bank
01.2001 - 06.2003

Customer Service Representative

Fifht Third Bank
01.1999 - 01.2001

Associates - Business Management

Bowling Green State University

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