Kathryn Morris

Biloxi,MS

Summary

Highly organized Operations and Administrative Professional with 15 years experience in healthcare, compliance, financial bookkeeping, and office management. Proven track record of maintaining 100% accuracy in data logging, medical billing, and payroll admin with high-pressure environments. Adept at navigating complex insurance eligibility and state-mandated health protocols while providing exceptional client service.

Overview

years of professional experience

Work History

Sleep Coach

S3 Resupply

Crossville, TN

01.2023 - 03.2023

Managed outbound patient communication and online inquiries regarding BPAP and CPAP medical supply resupply.
Audited Patient insurance eligibility and memorized complex billing codes to ensure 100% order accurate an legal requirements.
Resolved sensitive billing discrepancies by manually verifying data against insurance requirements.
Identified as a candidate for Team Lead Assistant due to high performance in customer satisfaction and technical accuracy.

Operations Manager & Bookkeeper

Paragon Tattoos

Crossville, TN

03.2022 - 10.2022

Oversaw all daily business operations, including client scheduling, inventory management, and front-of-house logistics.
Maintained full responsibility for financial bookkeeping, including manual payroll administration and daily cash deposits.
Managed high-volume multi-tasking by updating handwritten log books in real-time to ensure no scheduling or financial errors.
Operated as an independent contractor, managing a personal client bas while simultaneously executing shop-wide administrative duties.

Shift Manager

Wings of Fire

Crestview, FL

05.2021 - 08.2021

Supervised front-of-house and back-of-house staff, ensuring adherence to service standards and operational workflow.
Managed register reconciliations and inventory tracking to ensure accurate supply levels and financial reporting.

Administrative Assistant/Front Desk Receptionist

Focused Post Acute Care

Baytown, TX

10.2020 - 05.2021

Facilitated facility-wide COVID-19 compliance by government issued ID's and Social Security information, for facility access.
Coordinated with the Director of Nurses to execute state-mandated testing protocols and PPE training programs.
Promoted from Receptionist to Administrative Assistant withing seven months due to excellence in records management.

Education

High School Diploma -

Bandera High School

Bandera

2011

Skills

Administrative: Office Management, Records Maintenance, Data Entry, High-Volume Scheduling, Reception
Financial: Accounts Payable/Receivable, Administration, Bookkeeping, Payroll, Financial Reporting, Cash Handling

Technical: Medical Billing Codes, Insurance Verification, Microsoft Word/Power Point, POS Systems
Soft Skills: Conflict Resolution, Social Perceptiveness, Time Management, State Compliance Knowledge

Timeline