Kathryn Newman
Barnesville ,GA
Summary
Highly motivated team player with a passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers a strong background in customer relations and communication.
Overview
11
11
years of professional experience
Work History
Paraprofessional
Lamar County Board Of Education
09.2022 - Current
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Foster a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Member Service Representative
Robins Financial Credit Union
06.2019 - 03.2021
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
- Contributed to branch sales goals by effectively cross-selling credit union products and services.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
Leasing Specialist
Ansley Village
10.2013 - 01.2018
- Increased lease renewals by effectively addressing tenant concerns and maintaining positive relationships.
- Streamlined leasing processes for increased efficiency in handling applications, credit checks, and documentation.
- Negotiated favorable lease terms with prospective tenants to maximize revenue and ensure a mutually beneficial agreement.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
Education
High School Diploma -
Mary Persons High School
Forsyth, GA05.2011
Skills
- Documentation
- Schedule Management
- Teacher Support
- Special Education Support
- Service Upselling
- Issue Resolution
- Dispute Resolution
- Product Sales
- Customer Support
Certification
Reading, Traveling
I am an avid reader who also enjoys traveling and the outdoors.
Timeline
Paraprofessional
Lamar County Board Of Education
09.2022 - Current
Member Service Representative
Robins Financial Credit Union
06.2019 - 03.2021
Leasing Specialist
Ansley Village
10.2013 - 01.2018
High School Diploma -
Mary Persons High School
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