Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Manager

Kathryn Ogle

Leesville,LA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

23
23
years of professional experience

Work History

Assistant Manager

GameStop
10.2017 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Owner

Tattered Flag Designs
03.2014 - 10.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Sales Representative

Selectionals
09.2008 - 04.2010
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.

  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Developed and implemented sales strategies to increase profits.

Cashier

Fareway Grocery
07.2001 - 06.2004
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Associates Degree - Secondary Education

Hyles-Anderson College
Crown Point, IN
2011

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Workload Management
  • Employee Scheduling
  • Compliance understanding
  • Strategic Planning

Accomplishments

Accomplished artist using procreate. I have published 3 coloring books, created seamless files for a printing company and make stickers I designed

Timeline

Assistant Manager

GameStop
10.2017 - Current

Owner

Tattered Flag Designs
03.2014 - 10.2017

Sales Representative

Selectionals
09.2008 - 04.2010

Cashier

Fareway Grocery
07.2001 - 06.2004

Associates Degree - Secondary Education

Hyles-Anderson College

Similar Profiles

CREATE PROFILE
Kathryn Ogle