Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathryn Rhodes

Meridianville,AL

Summary

Seasoned Salon Owner/Operator with wide-ranging experience in salon operations, customer service, and team leadership. Known for fostering an environment of growth and development for staff, while ensuring high standards in client satisfaction. Demonstrates strong business acumen coupled with creativity and passion for the beauty industry. Made significant improvements in previous work settings through strategic planning, innovative marketing strategies, and comprehensive staff training programs. Innovative Salon Owner/Operator known for high productivity and efficient task completion. Possess specialized skills in hair styling techniques, customer relationship management, and business operations. Excel in communication, creativity, and leadership, ensuring successful salon management and client satisfaction. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

10
10
years of professional experience

Work History

Salon Owner/Operator

Shearman & Sterling
Huntsville, AL
01.2016 - 12.2025
  • Organized and scheduled appointments for clients using software systems.
  • Ordered supplies and equipment needed for daily operations.
  • Inspected workstations regularly to ensure they are clean and organized.
  • Created marketing strategies to increase clientele and expand the business.
  • Resolved customer complaints quickly and efficiently while maintaining professionalism.
  • Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
  • Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
  • Provided excellent customer service to ensure repeat business from satisfied clients.
  • Adhered to state laws and regulations regarding licensure, sanitation standards.
  • Performed administrative duties such as filing paperwork and responding to emails.
  • Managed staff by recruiting, training and coaching employees.
  • Provided exceptional customer service to ensure repeat business.
  • Monitored competition in order to stay ahead of industry trends.
  • Maintained salon finances, including budgeting, payroll and bookkeeping.
  • Investigated new trends in beauty industry services to stay current with offerings available at the salon.
  • Ensured that all safety protocols were followed in the salon at all times.
  • Conducted regular meetings with staff members to discuss performance goals.
  • Analyzed financial reports on a monthly basis to identify areas of improvement in the business.

Education

Licensed Cosmetologist - Cosmetology

The Salon Professional Academy
Huntsville, AL
04-2010

Skills

  • Appointment scheduling
  • Inventory management
  • Financial analysis
  • Customer service
  • Marketing strategy
  • Vendor relations
  • Employee training
  • Conflict resolution
  • Time management
  • Staff management
  • Hygiene standards
  • Excellent communication
  • Employee scheduling
  • Performance management
  • Supervision and training
  • Organizational structuring

Timeline

Salon Owner/Operator

Shearman & Sterling
01.2016 - 12.2025

Licensed Cosmetologist - Cosmetology

The Salon Professional Academy
Kathryn Rhodes