Kathryn Siemer
Upper Marlboro,MD
Summary
Professional with proven track record in leadership roles within dynamic environments. Adept at fostering team collaboration and driving results through strategic planning and effective communication. Skilled in problem-solving, conflict resolution, and process optimization, ensuring operational efficiency and goal achievement. Known for adaptability and reliability in meeting organizational needs.
Overview
18
18
years of professional experience
Work History
Supervisory Assistant Chief
United States Border Patrol Headquarters
09.2024 - Current
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
- Tracked progress toward departmental goals, adjusting strategies as needed to maximize efficiency.
- Conducted regular performance reviews, providing constructive feedback designed to help employees reach their full potential.
- Led by example, demonstrating strong work ethic and commitment to excellence.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Deputy Patrol Agent in Charge
United States Border Patrol
10.2021 - 09.2024
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Implemented feedback system to gather staff insights, driving continuous improvement.
- Boosted team productivity by implementing collaborative communication platform.
Special Operations Supervisor
United States Border Patrol
01.2017 - 10.2021
- Collaborated closely with senior leadership to develop long-term strategic plans aligned with the organization''s vision and mission.
- Oversaw budget development and management, optimizing financial resources for maximum impact on operational outcomes.
- Championed continuous process improvements, driving efficiency gains across all areas of the operation.
- Enhanced operational efficiency by streamlining processes and implementing new technologies.
- Conducted comprehensive evaluations of operational gaps, developing targeted solutions for improvement opportunities.
- Established a culture of accountability, fostering a high-performance work environment focused on results-driven success.
- Increased team productivity by providing ongoing training and support for staff members.
- Cultivated a positive workplace atmosphere that encouraged employee engagement, boosting morale and retention rates.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Border Patrol Agent
United States Border Patrol
01.2007 - 01.2017
- Utilized infrared scopes during nighttime surveillance to detect presence of unauthorized people attempting entry into United States.
- Processed undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
- Detected and prevented terrorists and terrorist weapons from entering country.
- Searched farms, ranches and urban sites to locate and apprehend people attempting illegal United States entry.
- Patrolled international land borders and coastal waters.
- Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.
- Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
- Communicated with Spanish-speaking undocumented aliens and smugglers to obtain information and issue verbal commands.
- Improved overall team performance through consistent training and professional development sessions.
- Demonstrated commitment to the Border Patrol mission by remaining vigilant and adapting to the ever-changing landscape of border enforcement.
- Developed strong relationships with local law enforcement agencies to improve communication and cooperation during joint operations.
- Mentored junior agents, sharing expertise and providing guidance to foster their professional growth.
- Provided support during large-scale emergency situations such as natural disasters or terrorist threats by assisting local authorities in their response efforts.
- Participated in community outreach programs to build trust between Border Patrol agents and residents living near the border.
Education
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
Los Angeles, CABachelor of Arts - Psychology And Spanish Double Major
University of Wisconsin, Eau Claire
Eau Claire, WIPh.D. - Forensic Psychology Crisis And Leadership Manageme
Walden University
Minneapolis, MN12-2026
Skills
- Records management
- Training and mentoring
- Employee performance management
- Issue resolution
- Personnel management
- Policy enforcement
- Process improvement
- Employee relations
- Task delegation
- Budget tracking
- Documentation and reporting
Languages
Spanish
Professional Working
Timeline
Supervisory Assistant Chief
United States Border Patrol Headquarters
09.2024 - Current
Deputy Patrol Agent in Charge
United States Border Patrol
10.2021 - 09.2024
Special Operations Supervisor
United States Border Patrol
01.2017 - 10.2021
Border Patrol Agent
United States Border Patrol
01.2007 - 01.2017
Master of Arts - Forensic Psychology
The Chicago School of Professional Psychology
Bachelor of Arts - Psychology And Spanish Double Major
University of Wisconsin, Eau Claire
Ph.D. - Forensic Psychology Crisis And Leadership Manageme
Walden University
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