Kathryn Smith
Derry,NH
Summary
Proven track record in delivering top-notch customer service and maintaining mail integrity, honed at the United States Post Service. Excelled in route management and parcel delivery, ensuring secure and efficient mail distribution to over 75 customers daily. Demonstrates exceptional safety awareness and relationship-building skills, significantly enhancing customer satisfaction and trust.
Overview
13
13
years of professional experience
Work History
Mail Carrier
United States Post Service
06.2015 - 02.2024
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately 75 customers per shift.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Cashier/Installation
Michaels Craft Store
09.2010 - 02.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Installation of floor plan, rotating inventory setup on a weekly basis.
- Building of shelving and equipment needed for installation.
Education
High School Diploma -
Salem High School
Salem, NH06.1999
Skills
- Safety awareness
- Parcel delivery
- Weather Tolerance
- Package handling
- Vehicle loading
- Postal regulations
- Mail distribution
- Route Management
- Route deliveries
- Vehicle inspections
Timeline
Mail Carrier
United States Post Service
06.2015 - 02.2024
Cashier/Installation
Michaels Craft Store
09.2010 - 02.2015
High School Diploma -
Salem High School
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