Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Smith

Derry,NH

Summary

Proven track record in delivering top-notch customer service and maintaining mail integrity, honed at the United States Post Service. Excelled in route management and parcel delivery, ensuring secure and efficient mail distribution to over 75 customers daily. Demonstrates exceptional safety awareness and relationship-building skills, significantly enhancing customer satisfaction and trust.

Overview

13
13
years of professional experience

Work History

Mail Carrier

United States Post Service
2015.06 - 2024.02
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Distributed mail on foot to residences and businesses, delivering to approximately 75 customers per shift.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.

Cashier/Installation

Michaels Craft Store
2010.09 - 2015.02
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Installation of floor plan, rotating inventory setup on a weekly basis.
  • Building of shelving and equipment needed for installation.

Education

High School Diploma -

Salem High School
Salem, NH
06.1999

Skills

  • Safety awareness
  • Parcel delivery
  • Weather Tolerance
  • Package handling
  • Vehicle loading
  • Postal regulations
  • Mail distribution
  • Route Management
  • Route deliveries
  • Vehicle inspections

Timeline

Mail Carrier

United States Post Service
2015.06 - 2024.02

Cashier/Installation

Michaels Craft Store
2010.09 - 2015.02

High School Diploma -

Salem High School
Kathryn Smith