Kathryn Thomas
Minneapolis,MN
Summary
Capable Community Assistant passionate about serving customers well while exceeding expectations and maintaining poise in demanding environments. Strong history of exceptional service in past worked establishments.
Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bartender
Kollege Klub Dinkytown
09.2023 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Oneida Country Club & Golf Course
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Restaurant Hostess/Waitress
Rustique Pizzeria & Lounge
05.2018 - 08.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
Apparel Design
University of Minnesota - Twin Cities
Minneapolis, MN05.2026
High School Diploma -
Bay Port High School
Green Bay, WI06.2022
Skills
- Outgoing Personality
- Customer Service
- Guest Engagement
- Prepared for Stressful or Fast Paced Situations
- Conflict Resolution
- Team Collaboration
Timeline
Bartender
Kollege Klub Dinkytown
09.2023 - Current
Server
Oneida Country Club & Golf Course
05.2023 - 08.2023
Restaurant Hostess/Waitress
Rustique Pizzeria & Lounge
05.2018 - 08.2023
Apparel Design
University of Minnesota - Twin Cities
High School Diploma -
Bay Port High School
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