KATHRYN J KIENZLE
Coweta,Ok
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
7
7
years of professional experience
Work History
Data Standards Specialist
Airgas, Inc.
04.2023 - 04.2024
- Processed incoming new item set up requests
- Assisted team partner with resolving all pricing issues in SAP
- Located pricing for individual items both in SAP and on vendor website
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Responded promptly to all questions proposed by vendors and tasks assigned by fellow team members.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
Account Manager
Wohali Outdoors, LLC
07.2021 - 12.2022
- Handled all outside customer support issues both positive and negative
- Reviewed contract applications submitted by customers for accuracy and completion
- Transferred manual orders into the system used to process and ship
- Worked on group projects pertaining to new items being introduced
- Managed all orders, customer service/support, and technical issues pertaining to assigned accounts
- Regularly assisted on logistical aspects of incoming international orders.
Marketing Manager
Rapid Application Group
03.2021 - 06.2021
- Managed all marketing for Rapid Application Group and The RAG Friday Foundation
- Assisted the Accounting Manager with accounting tasks related to both foundations
- Assigned the task of submitting all timecards, handling HR issues, and inputting all expenses.
PI Technician (Contract)
CF Industries
07.2019 - 04.2020
- Tasked with uploading live data and ensuring the accuracy
- Experience in working remotely through virtual machines with refinery's outside of the state/country
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Continuously assisted others on the implementation team
- Trained in working with Pi Vision, Yokogawa, and distributed control systems.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
Accounting/Leasing/Executive Assistant
Vesta Realty, LLC
06.2017 - 10.2018
- Tasked with logging all payroll for employees and submitting to accounting
- Assisted all with customer service in regard to apartment searches
- Confirmed all contracts within office were filled out to completion
- Logged and paid bills for all properties on a weekly basis
- Completed various tasks assigned by owner, vice president, and controller
- Ensured office files were organized and completed
- Assisted upper management with correspondence among vendors and customers
- Answered necessary accounting questions relayed by property managers.
Education
Bachelor of Science - Business Administration
Oklahoma State University Tulsa
Tulsa, OK05.2019
Associate of Science - Marketing
Tulsa Community College
Tulsa, OK05.2017
Skills
- Proficient in Microsoft Office, RedHorse, SAP, and various POS/CRM programs
- Customer Relations
- Analytical Thinking
- Documentation Management
- Excellent communication skills
- Time Management
- Problem-Solving
- Attention to Detail
- Organizational Skills
Military Service
United States Military - Honorable Discharge
Timeline
Data Standards Specialist
Airgas, Inc.
04.2023 - 04.2024
Account Manager
Wohali Outdoors, LLC
07.2021 - 12.2022
Marketing Manager
Rapid Application Group
03.2021 - 06.2021
PI Technician (Contract)
CF Industries
07.2019 - 04.2020
Accounting/Leasing/Executive Assistant
Vesta Realty, LLC
06.2017 - 10.2018
Bachelor of Science - Business Administration
Oklahoma State University Tulsa
Associate of Science - Marketing
Tulsa Community College
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