Hi, I’m
Kathrynn Hollis-Buchanan
Kodiak,AK
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager with an educator's leadership style, and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in the use of independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
39
years of professional experience
1
Certification
Work History
University of Alaska
Associate Professor/ Department Chair, General Business and Accounting Programs
08.2009 - Current
Job overview
- Integrate real-world examples into lessons, making course content more relevant and engaging for students.
- Mentor students and advise on career paths, degree requirements and post-graduate education options.
- Contribute to the development of a comprehensive curriculum, ensuring alignment with state standards, accreditation, assessment and academic goals.
- Organize extracurricular activities that enriched students'' educational experience while also promoting community involvement.
- Enhance student comprehension and contribute to curricular development by implementing innovative teaching methods and strategies.
- Develop students' critical thinking skills through interactive classroom activities and discussions.
- Update curricula and lesson plans for primary instructors, researching developments in relevant fields and updating materials to reflect most recent data and statistics.
- Collaborate with colleagues to share best practices, refine instructional strategies, and improve overall teaching quality.
- Participate in ongoing professional development opportunities to stay current with the latest research and trends in education.
- Promote a positive learning environment by fostering strong relationships with students, parents, and staff members.
- Manage interpersonal conflict situations requiring tact, diplomacy and discretion, supporting culture of diversity, equity and inclusion with students, employees, alumni and other stakeholders.
- Advise student groups, assisting learners in educational programs both on and off campus.
- Serve students, clients and programs through participation in assessment processes, academic support units and university committees and task forces.
- Keep abreast of advances in pedagogy and work to continuously improve teaching methods and introduce new approaches to instruction.
- Champion the use of technology in the classroom as an effective tool for enhancing student learning experiences across all subjects areas.
- Support diverse learners by adapting lessons and providing individualized instruction to meet their unique needs.
- Help students to develop and demonstrate broad, integrative and specialized knowledge, essential habits of mind, communicative fluency and effective problem-solving skills.
- Maintain regular office hours to provide struggling students with additional course help.
- Create dynamic learning environment that value instructor and student interaction.
- Work with departmental members to assess and evaluate courses and programs in appropriate discipline.
- Create syllabus and instructional plans for each class session in accord with stated course objectives.
- Observe, coach and mentor department adjuncts faculty.
- Represent organization at industry conferences and events.
Emerald Isle Wellness, LLC
Owner, CFO
09.2019 - Current
Job overview
- Manage day-to-day business operations.
- Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implement marketing strategies to increase brand awareness and attract new customers.
- Establish a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiate contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieve financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organize and attend trade shows and special events to showcase products, network with other businesses and attract new customers.
- Generate revenues yearly and effectively capitalize on industry growth.
Grand Canyon University
Online Professor/ Masters Program in Healthcare Administration
02.2010 - 08.2016
Job overview
- Inspired intellectual curiosity by presenting diverse perspectives and challenging traditional assumptions in course materials.
- Managed course administration tasks efficiently, adhering to deadlines while maintaining high-quality content delivery for students.
- Enhanced accessibility of course materials by incorporating responsive design elements, ensuring seamless user experience across multiple devices.
- Improved student satisfaction ratings by consistently seeking feedback on course effectiveness and making necessary adjustments accordingly.
- Evaluated student performance through assessments, providing timely feedback to foster academic growth and improvement.
- Established positive rapport with students, building trust and encouraging open communication within the online community.
- Enhanced student understanding by incorporating real-world examples and multimedia resources into online lectures.
- Maintained up-to-date knowledge of industry trends, incorporating relevant information into course content for real-world relevance.
- Graded tests and assignments and uploaded to school database.
- Created dynamic learning environment that valued instructor and student interaction.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
Providence Health Systems
Healthcare Clinic Administrator
08.2005 - 08.2010
Job overview
- Managed daily operations efficiently while maintaining strict adherence to quality control measures for exceptional patient care delivery.
- Streamlined billing procedures for improved financial management, reducing errors in invoicing processes significantly over time.
- Ensured compliance with healthcare regulations through diligent monitoring of policies and procedures, maintaining up-to-date knowledge on industry standards.
- Partnered with clinic staff to manage patient satisfaction.
- Improved clinic efficiency by streamlining administrative processes and implementing new scheduling systems.
- Evaluated staff performance regularly, providing constructive feedback and implementing improvement plans as needed.
- Facilitated collaboration among medical professionals, fostering a team-based approach for optimal patient care outcomes.
- Implemented a comprehensive performance management system that effectively tracked staff accomplishments, allowing for more informed decision-making regarding promotions and raises.
- Reduced patient wait times by optimizing appointment scheduling and effectively managing staff workload through lean methodology.
- Coordinated patient care services with staff, physicians, patients, and other practice departments.
- Led employee engagement initiatives to boost morale, resulting in increased job satisfaction rates among clinic staff members.
- Developed staff training programs to improve skills and maintain a high level of expertise in clinical practices.
- Coordinated multidisciplinary team meetings to discuss patient cases, improving care coordination and overall treatment outcomes.
- Coordinated community outreach events to promote the clinic''s services and foster positive relationships with local organizations.
- Managed clinic budget, ensuring optimal allocation of resources for maximum operational success.
- Developed marketing strategies to increase visibility and patient base.
- Budgeted for resources to control expenditure and maximize profits.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Young Life
Volunteer Area Director
09.2018 - Current
Job overview
- Analyze financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Monitor regional performance metrics, providing timely feedback and implementing corrective actions when necessary to ensure goals were achieved consistently across all locations.
- Recruit and retain volunteers.
- Schedule and facilitate ongoing activities with middle and high school students.
Safety Net Training of Kodiak
Owner, Trainer
02.2013 - Current
Job overview
- Develop and maintained strong relationships with clients, resulting in repeat business and referrals.
- Independent trainer and provider of certification courses for CPR, First Aide, AED, Babysitting, Basic Life Support
Westside Medical
Health Care Administrator
09.2001 - 08.2005
Job overview
- Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
- Maintained up-to-date information in electronic medical records software.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Enhanced department efficiency through the development and implementation of new healthcare policies and procedures.
- Reduced operational costs by negotiating better contracts with vendors and optimizing resource allocation.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Alpha Therapeutic
General Manager
05.1999 - 09.2001
Job overview
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed purchasing, sales, marketing and customer account operations efficiently.
MCN
Vice President of Human Resources
05.1994 - 05.1999
Job overview
- Improved employee retention by implementing comprehensive onboarding programs and ongoing professional development opportunities.
- Streamlined HR processes for increased efficiency by automating manual tasks and adopting advanced software solutions.
- Collaborated with executive leadership to align human resources strategy with overall business objectives, driving improved organizational performance.
- Managed complex labor relations issues by collaborating with legal counsel, mitigating risk and maintaining positive working relationships.
- Oversaw HR department budgeting and resource allocation, maximizing value while delivering exceptional services to employees.
- Developed effective change management strategies to guide employees through periods of organizational transformation while minimizing disruptions to daily operations.
- Championed workplace safety initiatives, resulting in reduced incidents rates and a safer working environment for all employees.
- Directed hiring and onboarding programs for new employees.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Developed succession plans and promotion paths for staff.
General Employment
Payroll Accountant
08.1991 - 05.1994
Job overview
- Collaborated with HR department to ensure smooth onboarding of new hires, setting up employee profiles in the payroll system.
- Managed temporary employee payroll
- Assisted with employee testing and placement
- Made payroll journal entries
- Reconciled accounts
- Assisted with quarter-end and year-end financial reporting
O'Brien Waterskiis
Payroll Administrator
08.1988 - 08.1991
Job overview
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Calculated payroll deductions by accurately using proprietary software and processed payroll to meet preset requirements.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
Battelle Northwest
Payroll Clerk
08.1985 - 08.1988
Job overview
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Education
Liberty UniversityLynchburg, VA
Doctor of Education (EdD) (abd) from Educational Leadership
Liberty UniversityLynchburg, VA
Educational Specialist (EdS) from Educational Leadership
06.2010
Keller Graduate School of ManagementChicago, IL
MBA from Accounting And Business Management
10.2007
Seattle UniversitySeattle, WA
Bachelor of Arts from Business Management, Healthcare Management
08.1998
Skills
Team Leadership and Collaboration
Business Start-Up Operations and Management
Strategic Business Planning
Staff Hiring, Development and Management
Social Media, Digital and Print Marketing
Financial Planning and Management
Budget Development and Control
Regulatory Compliance
Human Resource Management and Labor Relations
Quality Management Systems/Quality Assurance
Bookkeeping and G/L Accounting Management
Professional Networking
Coaching and Mentoring
Cost and Budget Control
Performance Improvement
Public Speaking
KPI Management
Driven and Determined
Business Development
Consulting
Contract Management/Grant Writing
Master Reviewer, Content Specialist for Quality Matters
Expert Excel Super-User
Timeline
Owner, CFO
Emerald Isle Wellness, LLC
09.2019 - Current
Volunteer Area Director
Young Life
09.2018 - Current
Owner, Trainer
Safety Net Training of Kodiak
02.2013 - Current
Online Professor/ Masters Program in Healthcare Administration
Grand Canyon University
02.2010 - 08.2016
Associate Professor/ Department Chair, General Business and Accounting Programs
University of Alaska
08.2009 - Current
Healthcare Clinic Administrator
Providence Health Systems
08.2005 - 08.2010
Health Care Administrator
Westside Medical
09.2001 - 08.2005
General Manager
Alpha Therapeutic
05.1999 - 09.2001
Vice President of Human Resources
MCN
05.1994 - 05.1999
Payroll Accountant
General Employment
08.1991 - 05.1994
Payroll Administrator
O'Brien Waterskiis
08.1988 - 08.1991
Payroll Clerk
Battelle Northwest
08.1985 - 08.1988
ACCT 230: Workpaper Preparation (capstone)
ACCT 222: Computer Accounting with QuickBooks
ACCT 225: Payroll Accounting
Computer Info/Office Systems: CIOS 160: Business English
Computer Info. Systems: CIS 105: Introduction to Personal Computers
CIS 110: Computer Concepts in Business
Liberty University
Doctor of Education (EdD) (abd) from Educational Leadership
Liberty University
Educational Specialist (EdS) from Educational Leadership
Keller Graduate School of Management
MBA from Accounting And Business Management
Seattle University
Bachelor of Arts from Business Management, Healthcare Management
Affiliations
- National Institute for Staff and Organizational Development (NISOD)
- National Business Educational Association (NBEA)
- American Red Cross (ARC)
- American Heart Association (AHA)
- Quality Matters (QM)
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