Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2025
2025
years of professional experience
Work History
Student Intern
DA Office of Santa Clara County
06.2024 - Current
Shadowed various criminal and civil court cases with various attorneys working in the DA Office.
Transcribed over 100+ various live jail calls and recordings for use in court cases.
Gained exposure to various aspects of the DA Office through active participation in office events, workshops, and training sessions during the internship period.
Production Assistant
Radical Media
05.2024 - 06.2024
Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
Completed wide range of tasks in diverse filming areas to support operations.
Maintained a safe and clean work environment, contributing to overall team productivity.
Specialist
Apple
10.2023 - 04.2024
Enhanced customer experience through various probing techniques to uncovering customer needs
Trained on all things related to new Apple devices such as iPhones, Macs, and Watches.
Kept a high NPS (Net Promoter Score) through ensuring ease of purchases and access to information for customers
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.