Kathy Cole
Townley,AL
Overview
29
29
years of professional experience
2
2
years of post-secondary education
Work History
Patient Coordinator
Carbon Hill Family Care
Carbon Hill, AL
02.2024 - Current
- Coordinated patient appointments and optimized scheduling to enhance office flow.
- Informed patients about insurance details and addressed billing inquiries to ensure clarity.
- Assisted healthcare providers by preparing patient charts and necessary documentation.
- Insurance verification and pre certification for scheduled appointments and diagnostic testing .
- Opening and closing clinic .
- Managed medical records correspondence, facilitating timely and accurate communication with all relevant parties.
Pharmacy Technician
Carbon Hill Drug
Carbon Hill, AL
07.2020 - 02.2024
- Filling and processing prescriptions from E-scribe software.
- Drug inventory .
- Assisting patients as needed .
- Insurance verification .
Insurance Verification Specialist
West Alabama Pediatrics
Northport, Alabama
11.2019 - 06.2020
- Verified patient insurance information for accurate billing and claims processing.
- Communicated with insurance companies to resolve verification discrepancies efficiently.
- Reviewed patient records to ensure compliance with insurance requirements and guidelines.
- Patient intake
- Patient discharge and return appointments
- Copays, deductibles and account servicing
Patient Coordinator
Dr Jennifer Bolton
Tuscaloosa, Alabama
09.1997 - 11.2019
- Coordinated patient appointments and managed scheduling for optimal office flow.
- Communicated with patients regarding insurance information and billing inquiries.
- Assisted healthcare providers by preparing patient charts and necessary documentation.
- Insurance claims transmitting .
- Processing audit trails .
- Account collections
- Medical records
- Precertified all diagnostic tests and scheduled appointments.
Education
Walker College
Jasper , AL 06.1989 - 05.1991
Walker High
Jasper , ALTimeline
Patient Coordinator
Carbon Hill Family Care
02.2024 - Current
Pharmacy Technician
Carbon Hill Drug
07.2020 - 02.2024
Insurance Verification Specialist
West Alabama Pediatrics
11.2019 - 06.2020
Patient Coordinator
Dr Jennifer Bolton
09.1997 - 11.2019
Walker College
06.1989 - 05.1991
Walker High