Kathy Crossett
Sherwood,OR
Summary
Dedicated Sales Associate with expertise in customer engagement, transaction processing, and conflict resolution. Committed to creating positive shopping experiences and enhancing client relationships.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Shane Company
Tigard, Oregon
06.2020 - 01.2026
- Educated clients on jewelry features and care instructions, enhancing their product knowledge and purchasing confidence.
- Assisted customers in finding products, providing advice on selection, sizing, and styling.
- Resolved customer complaints professionally, fostering trust and ensuring satisfaction.
- Processed transactions accurately using point-of-sale systems to ensure efficient operations.
- Maintained store displays to enhance visual appeal and encourage customer engagement.
- Collaborated with team members to create a positive shopping atmosphere for customers.
- Participated in inventory management, tracking stock levels and ensuring proper product rotation.
- Adapted sales strategies based on customer interactions to optimize results.
Assistant
Ron Dill
Tigard, Oregon
1999 - 2026
- Ensured clients arrived on time for their appointments and meetings.
- Coordinated and managed timely payment of all financial obligations.
- Organized and ordered medications weekly.
- Planned and facilitated recreational activities to enhance social interaction. to enhance social interaction and engagement.
- Developed strong relationships with client bases on trust and respect.
- Reacted swiftly in emergency situations to ensure client safety. in emergency situations in a calm manner.
- Provided emotional support during end-of-life transition.
Sales Associate
Ashley Furniture Homestore
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09.2017 - 05.2020
- Executed transactions using point of sale system, contributing to smooth checkout experience.
- Advised on optimal room size and usage, ensuring proper door operation and enhancing customer satisfaction.
- Monitored delivery process to ensure timely installation and positive customer experience.
- Conducted post-delivery communication to confirm customer satisfaction.
Education
Some College (No Degree) - Phlebotomy
West Coast Phlebotomy
Oregon City, ORSkills
- Sales strategy
- Transaction processing
- Inventory management
- Customer engagement
- Consultative selling
- Customer objection handling
- Problem-solving
- Verbal and written communication
- Interpersonal skills
Timeline
Sales Associate
Shane Company
06.2020 - 01.2026
Sales Associate
Ashley Furniture Homestore
09.2017 - 05.2020
Assistant
Ron Dill
1999 - 2026
Some College (No Degree) - Phlebotomy
West Coast Phlebotomy