Summary
Overview
Work History
Education
Skills
References
Timeline
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Kathy Douglas

San Antonio,TX

Summary

Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

13
13
years of professional experience

Work History

Owner

Play'n Hooky mobile RV services
San Antonio, Texas
10.2022 - 08.2025
  • Created marketing campaigns to attract new customers.
  • Oversaw budgeting and financial management.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Maintained relationships with existing clients by providing superior customer service.
  • Maintained accurate filing systems for all accounting records, including invoices, receipts and payments.

Property Manager

Sunridge Management Group
San Antonio, Texas
04.2012 - 09.2022
  • Results-driven multifamily property manager with 12 years of experience overseeing 228-unit residential communities. Skilled in resident relations, customer service, budget management, vendor coordination, leasing strategies, and property maintenance oversight. Proven track record of increasing occupancy rates, reducing expenses, and ensuring compliance with housing regulations while fostering a positive living environment.

Education

High School Diploma -

South Dade High

Skills

  • Budget management
  • Vendor coordination
  • Lease administration
  • Regulatory compliance
  • Property maintenance
  • Customer relationship management
  • Conflict resolution
  • Market analysis
  • Fair housing compliance
  • Occupancy optimization
  • Yardi/ onesite Software Proficiency
  • Maintenance scheduling and inspections team management
  • Recruitment
  • Renewal negotiation
  • Risk management
  • Working capital management
  • Financial process reporting

References

References available upon request.

Timeline

Owner

Play'n Hooky mobile RV services
10.2022 - 08.2025

Property Manager

Sunridge Management Group
04.2012 - 09.2022

High School Diploma -

South Dade High