Kathy Lee
Goodwill
Crawfordsville,IN
30
years of professional experience
Dynamic professional with proven skills in client relations and sales. Successfully enhanced customer experience through effective communication and personalized solutions, driving satisfaction and loyalty.
Work History
Wares Producer
4 Months- Maintained accurate documentation of production activities to enhance record-keeping and compliance efforts.
- Engaged in problem-solving initiatives to address workflow challenges and improve overall productivity.
- Participated in team meetings to provide input on process improvements and operational strategies.
- Collaborated with team members to implement best practices for quality control during production processes.
Style Consultant
5 Years 4 Months- Led styling consultations to enhance customer experience and satisfaction.
- Developed personalized wardrobe solutions based on individual client needs and preferences.
- Trained and mentored new team members on product knowledge and styling techniques.
- Collaborated with merchandising team to align inventory with current fashion trends.
- Implemented visual merchandising strategies to optimize product presentation in-store.
Hair Stylist
22 Years 8 Months- Delivered personalized haircuts and styles to enhance client satisfaction and loyalty.
- Advised clients on hair care products and techniques to promote healthy hair maintenance.
- Managed appointment scheduling and maintained organized workflow for efficient service delivery.
- Trained junior stylists in advanced cutting techniques and customer service best practices.
- Implemented new styling trends and techniques to elevate salon offerings and attract diverse clientele.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Cosmetology - Cosmetology
High School Diploma
Skills
Relationship building
Production scheduling
Teamwork and collaboration
Social media
Product knowledge
Strong graphic and visual sense
Sales expertise
Creative vision
Effective communication
Presentation skills
Schedule management
Timeline management
Client relations
Product expertise
Timeline
Wares Producer
Goodwill
03.2026 - 07.2026Read More
Style Consultant
Target
10.2019 - 02.2025Read More
Hair Stylist
Multiple Employers
01.1997 - 09.2019Read More
P.Js College of Cosmetology
Cosmetology from Cosmetology
Read More
Crawfordville High School
High School Diploma
Read More