Kathy Markwalter
Katy
Summary
Accomplished Front Office Manager with expertise in patient scheduling, compliance oversight, and staff training. Proven ability to enhance office procedures and customer service, ensuring streamlined operations and patient satisfaction.
Overview
26
26
years of professional experience
Work History
Front Office Manager
LI straight Smiles
Massapequa
05.1997 - 03.2023
- Managed front office operations to ensure smooth patient flow and scheduling.
- Supervised staff training to enhance customer service and office efficiency.
- Coordinated patient appointments using dental practice management software.
- Developed and implemented office procedures for improved workflow and communication.
- Ensured compliance with health regulations and patient confidentiality standards.
- Facilitated communication between patients, doctors, and insurance providers effectively.
Education
Associate of Arts - Communications
Nassau Community College
Garden City, NY05-1982
Skills
- Practice management software
- Patient scheduling
- Compliance oversight
- Office management
- Staff training
- Patient engagement strategies
Affiliations
- Volunteer with Special needs students.
- costumer relations specialist
Timeline
Front Office Manager
LI straight Smiles
05.1997 - 03.2023
Associate of Arts - Communications
Nassau Community College