Summary
Overview
Work History
Education
Skills
Additional Information
Relocation
My hobbies are going to the gym, babysitting, and learning new recipes to cook!
Timeline
Generic

Kathy Pham

Camp Hill,PA

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

4
4
years of professional experience

Work History

Hostess

Sushi Heaven
12.2023 - Current
  • As a host, I greet customers as they walk in and seat them at their table
  • While handling customer service in the physical restaurant, I also take phone calls about questions with the restaurant or if they just want to place an order
  • I also help servers clean their tables as it gets busy to maintain a faster rotation in the restaurant.

Housekeeping

The Gardens at Camp Hill
02.2023 - 11.2023
  • At the beginning of the shift, I sanitize and restock the cleaning cart and I start cleaning the common areas on the assigned floor I am on. Then I move onto the resident's rooms. Since the cart full of chemicals are not allowed on the floor while the residents are eating, I would take the cart down to the basement and clean the break room, offices, and hallways while the residents had breakfast, lunch, or dinner. At the end of the shift, I restock the cart for the next shift and then I sanitize the cart again before I leave.

Aldi Associate

ALDI
05.2022 - 11.2022
  • At Aldi, I am put in a very fast paced environment as I am timed on ringing out customers while having a one on one connection with the customers
  • I see about 200+ customers a day and communicate and connect with all of them.

CVS Cashier

CVS Health
03.2021 - 05.2022
  • As I rang customers out, I talked to customers often and had variety of customer experience
  • I stocked supplies while guiding customers throughout the store to help with their questions
  • I answer the phone multiple times throughout my shift and provide the best customer service I can over the phone since most customers want to avoid the hassle of coming in the store
  • I try to make it as easy as possible for the customers by providing the best communication.

Starbucks Barista

Starbucks
01.2020 - 04.2021
  • I made drinks at a fast pace while maintaining customer service/connections
  • I handled food safety and it was my first job to experience how to handle customer service.

Education

12th grade - Sonography

Bishop Mcdevitt High School
Middletown, PA
03.2024

Skills

  • Cashiering
  • Customer Service
  • Cash Handling
  • Communication Skills
  • Typing
  • Medical receptionist
  • Medical terminology
  • Medical office experience

Additional Information

As I apply for jobs, I am looking for a job where I can show my customer service as well as my skill with time management. Also to enjoy any career I join and for the experience

Relocation

Harrisburg, PA

My hobbies are going to the gym, babysitting, and learning new recipes to cook!

In my busy schedule, I like to make time to go to the gym to keep my body in shape. I usually prefer early mornings to get in the gym!

I babysit for fun sometimes at home because I enjoy hanging around kids and I understand my siblings need their own time as parents.

I am constantly looking on social media for new recipes to cook as I am a young adult and I want to expand my cooking skills as I get older!

Timeline

Hostess

Sushi Heaven
12.2023 - Current

Housekeeping

The Gardens at Camp Hill
02.2023 - 11.2023

Aldi Associate

ALDI
05.2022 - 11.2022

CVS Cashier

CVS Health
03.2021 - 05.2022

Starbucks Barista

Starbucks
01.2020 - 04.2021

12th grade - Sonography

Bishop Mcdevitt High School

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Kathy Pham