Kathy Rikeo

• Educate customers on bank products and services to enhance their experience.
• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

Morning stock 2018-2020

• Organized stockroom and ensured proper inventory layout for efficient access.
• Assisted in receiving shipments and verifying product quantities against invoices.
• Collaborated with team members to optimize stock replenishment processes.
• Organized shelves in the back room according to product type and size.
• Processed returned goods quickly and accurately according to company policies.
• Provided support to other staff members during peak times of business activity.
• Ensured that all safety protocols were followed when handling heavy or hazardous materials

Cashier 2020-2022

• Processed customer transactions accurately and efficiently.
• Maintained cleanliness and organization of checkout area.
• Managed cash register and balanced cash drawers daily.
• Handled returns and exchanges according to store policy.
• Trained new cashiers on operational procedures and best practices.
• Performed other duties as assigned by management.
• Stocked shelves with merchandise when needed.
• Helped customers find specific products, answered questions, and offered product advice.

• Greeted customers entering store and responded promptly to customer
• take orders and serve customers once order is ready
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Handled cash, credit, and refunds with attention to detail.
• Assisted in various tasks directed by management.
• at slow times i would clean the store & see if back end needs help prepping food