Kathy Sandoval

• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Reviewed files and records to obtain information and respond to requests.
• Negotiated contracts with vendors, securing favorable terms and cost savings.
• Managed office inventory and placed new supply orders.
• Supervised staff members, organized schedules and delegated tasks.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Processed payroll accurately ensuring all employees were paid on time.
• Provided training to new hires on office policies and procedures.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Bathing of patient care assistant for dressing, toileting, comb hair, teeth brushing, lotioning.

• Observed universal precautions at all times when handling infectious materials or bodily fluids.
• Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.

• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
• Helped residents walk with or without self-help devices.
• Performed vital sign assessments, such as taking blood pressure and temperature.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Communicated with patients to determine feelings, need for assistance or social and emotional support.
• Answered patient call signals and signal lights to determine patients' needs.
• Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
• Assisted patients with daily living activities, including bathing, dressing, and grooming.
• Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
• Documented patient care services by charting in designated areas.
• Monitored food intake and output as directed by nursing staff.
• Assisted patients in ambulation and transfers using proper body mechanics.
• Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
• Ensured compliance with HIPAA regulations regarding confidentiality of information.