Kathy Schnieder

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
• Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
• Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
• Served as charge nurse, caring for patients with serious illnesses.
• Provided compassionate end-of-life care, supporting patients and their families through difficult times.
• Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
• Promoted patient independence by teaching self-care skills and explaining conditions and medications.
• Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
• Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
• Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.

• Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
• Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
• Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
• Streamlined medication administration processes for improved accuracy, reducing medication errors and ensuring patient safety.
• Conducted regular staff trainings to ensure competence in clinical skills, improving overall quality of care on the unit.
• Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
• Enhanced staff morale by fostering a supportive work environment, recognizing outstanding performance, and addressing concerns effectively.
• Administered medications and injections to patients.

• Administered medications and injections to patients.
• Enhanced staff morale by fostering a supportive work environment, recognizing outstanding performance, and addressing concerns effectively.
• Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
• Conducted regular staff trainings to ensure competence in clinical skills, improving overall quality of care on the unit.
• Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
• Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.

My partner and I currently owned this company, to provide medical services to jail inmates. We performed medical assessments, monitoring, and observing patient conditions. Lots of exposure in the jail atmosphere to alcohol, and opiate withdrawal in the inmates.