Performance-driven Vice President with twenty years of experience aligning systems with business requirements, policies, and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
19
19
years of professional experience
Work History
Vice President/Branch Manager/Loan Compliance
Wilson & Muir Bank & Trust Company
12.2005 - Current
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Collaborated with senior management to develop strategic initiatives and long term goals.
Identified opportunities to improve business process flows and productivity.
Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Maintained friendly and professional customer interactions.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Complied with regulatory guidelines and requirements.
Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Examined customer loan applications for loan approvals and denials.
Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
Increased customer satisfaction with personalized banking solutions, tailoring services to meet individual financial goals.
Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Complied with established internal controls and policies.
Education
Associate of Science - Office Administration
Eastern Kentucky University
Richmond, KY
Skills
Customer service
Documentation and reporting
Industry best practices
Policy and procedure development and implementation
Rules and regulations
Verbal and written communication
Timeline
Vice President/Branch Manager/Loan Compliance
Wilson & Muir Bank & Trust Company
12.2005 - Current
Associate of Science - Office Administration
Eastern Kentucky University
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