Kathy Silva
Katy
Summary
Detail-oriented individual who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Sale Support
DICK'S Sporting Goods
05.2023 - Current
- Loading and unloading trucks
- Replenishing merchandise from backstock to floor
- Process merchandise from delivery
- Backstock excess merchandise
- Reset merchandise to planograms
- Price changes
- Pulling and packaging clearance and claims
- Fulfill in store orders
- Deliver curbside orders
- Fulfill online orders and pack to ship out
- Provide customer service to athletes
- Help as a back up Cashier
- Spanish translator
Operations Specialist
Bed Bath and Beyond
05.2016 - 07.2023
- Price changes
- Merchandising based on planograms
- Cashier
- Loading and unloading trucks
- Processing freight
- Backstocking excess merchandise
- Down stocked big or heavy items from floor
- Replenishing floor from backstock
- Fulfilling curbside orders
- Fulfilling ship out orders
- Bridal and college registry’s
- Customer service
- Helped management count tills
- Spanish Translator for management
Education
basic college - undefined
Lone Star College System
Cypress, TX01.2020
High school diploma - undefined
Morton Ranch High School
Katy, TX01.2015
Skills
- Assisted sales teams in managing customer inquiries and providing product information Supported order processing and fulfillment to enhance customer satisfaction Collaborated with team members to streamline communication and improve service delivery
- Assisted in packaging products for distribution Supported quality control processes to ensure product integrity Collaborated with team members to meet packaging deadlines
- Assisted in loading and unloading materials to support operational efficiency Contributed to maintaining a clean and organized workspace Collaborated with team members to ensure timely completion of tasks
- Executed planogram analysis to optimize product placement and enhance visual merchandising
- Executed merchandising strategies to enhance product visibility and drive sales
- Assisted in processing incoming shipments and organizing inventory Supported team members in preparing outgoing shipments and maintaining accurate records Contributed to efficient warehouse operations by following safety protocols
- Facilitated Spanish language instruction and cultural exchange programs
- Developed and implemented pricing strategies to optimize revenue streams
Languages
Spanish
Native or Bilingual
Timeline
Sale Support
DICK'S Sporting Goods
05.2023 - Current
Operations Specialist
Bed Bath and Beyond
05.2016 - 07.2023
basic college - undefined
Lone Star College System
High school diploma - undefined
Morton Ranch High School