KATHY TURNER
Nokomis,FL
Summary
Experienced customer service professional with over a decade in luxury beauty, seeking to continue teaching mature woman to look and feel their best. Returning to customer service and having clients learn great skincare and makeup application to feel better about themselves is a great honor.
Overview
44
44
years of professional experience
Work History
Office Manager
Island Health & Chiropractic
Bainbridge Island, WA
02.2011 - 08.2023
- Streamlined office operations to optimize workflow efficiency and enhance patient scheduling processes.
- Managed inventory for office supplies, ensuring timely replenishment and cost-effective procurement.
- Oversaw patient records maintenance, ensuring compliance with privacy regulations and accuracy of information.
- Developed training materials for new staff, fostering knowledge retention and operational consistency.
Beauty Advisor/MakeUp Artist
Lancome Cosmetics
New York, NY
05.1990 - 08.1993
- Provided expert product knowledge to customers, enhancing their shopping experience and promoting brand loyalty.
- Demonstrated proficiency in makeup application techniques, offering personalized consultations to meet client needs.
- Collaborated with team members to execute promotional events, driving customer engagement and sales initiatives.
- Educated clients on skincare routines, recommending products tailored to individual skin types and concerns.
Manager
Lancome Cosmetics
New York, NY
05.1981 - 08.1993
- Managed sales administration processes to support sales force
- Implemented training programs for all new regional managers and account executives.
- Organized and facilitated national sales meetings for sales force.
- Coordinated logistics for the deployment of cosmetic and skincare displays to enhance brand visibility across all Lancôme accounts.
- Supervised all phases of new account openings.
- Managed office staff.
Executive Assistant
Estée Lauder
New York, NY
06.1979 - 05.1981
- Coordinated executive schedules and managed complex travel arrangements to optimize efficiency.
- Streamlined communication between departments, enhancing collaboration and information flow.
- Developed and maintained filing systems for important documents, ensuring quick access and organization.
- Assisted in preparing presentations and reports, contributing to effective decision-making processes.
Education
Sales Administration
Dean Jr College
Franklin, MAExecutive Secretarial Program
Berkeley Secretarial School
Little Falls, NJ06.1979
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Island Health & Chiropractic
02.2011 - 08.2023
Beauty Advisor/MakeUp Artist
Lancome Cosmetics
05.1990 - 08.1993
Manager
Lancome Cosmetics
05.1981 - 08.1993
Executive Assistant
Estée Lauder
06.1979 - 05.1981
Sales Administration
Dean Jr College
Executive Secretarial Program
Berkeley Secretarial School