Kathy Young
Crestview,FL
Summary
Friendly professional that is seeking part-time employment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
Metro Single Copy Sales Manager
San Antonio Express-News
10.1986 - 04.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Education
Bachelor of Arts - Psychology of Organizations And Development
University of Incarnate Word
San Antonio, TXSkills
- Customer Service
- Problem-Solving Abilities
- Prioritization
- Office Equipment Proficiency
- Microsoft Office Suite
- File Management
- Scheduling
Timeline
Metro Single Copy Sales Manager
San Antonio Express-News
10.1986 - 04.2017
Bachelor of Arts - Psychology of Organizations And Development
University of Incarnate Word
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