Katia Contreras
Vallejo,CA
Summary
Overview
1
1
year of professional experience
Work History
Dental Receptionist
Marin Community Clinics
03.2022 - Current
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Understood dental terminology
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Registered and verified patient records before triage with most up-to-date information.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Provided excellent customer service to create positive experiences and build patient trust
- Scheduled, rescheduled, and cancelled appointments for dental patients
Education
Associate of Arts - Cellular Biology
Solano Community College
Fairfield, CA05.2026
Skills
- Go over patient charts to schedule next treatment
- Dental Terminology Knowledge
- High-Volume Environments
- Team Collaboration
- Patient Health Information Access
- Schedule Patients
- Excellent Multitasking Capabilities
- Payment Scheduling and Collection
- Patient Dental Histories
- Answer Telephones
Languages
Spanish
Native or Bilingual
Timeline
Dental Receptionist
Marin Community Clinics
03.2022 - Current
Associate of Arts - Cellular Biology
Solano Community College
Similar Profiles
LAUREN LIDDELLLAUREN LIDDELL
Student Registered Nurse at Community Clinic Preceptorship, Marin Community ClinicsStudent Registered Nurse at Community Clinic Preceptorship, Marin Community Clinics
Destiny Jimenez ButlerDestiny Jimenez Butler
Health Information Managment Technician at Marin Community ClinicsHealth Information Managment Technician at Marin Community Clinics
Abdul HaimeAbdul Haime
Medical Records Technician at Marin City Health and Wellness CenterMedical Records Technician at Marin City Health and Wellness Center