KATIA RENE
Bethesda,MD
Summary
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
12
12
years of professional experience
Work History
Food Service Worker
SUBURBAN HOSPITAL
BETHESDA, Maryland
08.2021 - Current
- Made food according to standard recipes with requested changes for customer satisfaction.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
FOOD SERVICE WORKER
DELAWARE NORTH
FORT LAUDERDALE, FLORIDA
08.2017 - 05.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Learned other teammates' work tasks to train as backup.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Made food according to standard recipes with requested changes for customer satisfaction.
Home Health Aide
QUALITY HOME HEALTH
FORT LAUDERDALE, FL
05.2014 - 09.2016
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Followed nutritional plans to prepare optimal meals.
- Supervised daily activities and provided assistance to staff.
Customer Service Associate
WIN DIXIE SUPERMARKET
FORT LAUDERDALE, FL
12.2012 - 01.2016
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
High School Diploma -
WHIDDON ROGERS
Skills
- Decision Making
- Dishwasher Operation
- Tray Assembly
- Portion Control
- Customer Service
- Cleaning and Sanitizing
Timeline
Food Service Worker
SUBURBAN HOSPITAL
08.2021 - Current
FOOD SERVICE WORKER
DELAWARE NORTH
08.2017 - 05.2021
Home Health Aide
QUALITY HOME HEALTH
05.2014 - 09.2016
Customer Service Associate
WIN DIXIE SUPERMARKET
12.2012 - 01.2016
High School Diploma -
WHIDDON ROGERS
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