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Shari Wilson
Customer Service Representative
Skokie,IL
Summary
Motivated Food Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursuing new position with room for advancement alongside growing team.
Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Dependable Food Service Worker with strong background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Demonstrated excellence in Customer Service.
Responsible Food Service Worker offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
Work History
Food Service Worker
Blue Crew LLC
Chicago, IL
07.2021 - 01.2022
- Serve guests in a friendly, efficient manner while serving at line
- Carries pans and pots of food from hotbox to steam table
- Temp and monitor hot and cold foods on every hour
- Prep Deli Station and prepare sandwiches upon request
- Refill and replenish food lines when food is running low
- Clean and sanitize work areas, tables and dining area
- Performs other duties assigned and cover shifts as needed.
Cook/Kitchen Assistant
CBM Premier
Chicago, IL
05.2020 - 08.2021
- Assist Cooks in preparing an variety of foods such as meats, cakes and other breakfast items to be separated, wrapped and stored in coolers
- Assist in helping to maintain an safe and free debris environment by following proper procedures in hand washing, sanitation, and serving food
- Assist team members when covering for brreaks and report all issues to managers.
Shift Lead Supervisor
Compass Group/ Chartswell Higher Education, Missouri State University
Springfield, MO
05.2019 - 10.2019
- Lead ,directed an supervised in overseeing the Dining Facility, as well overseeing Cooks and Kitchen
- Taff
- Assisted in overall operation of kitchen and assigned areas while under direction of Director of Student
- Ining
- Trained Kitchen Staff and new hires assigning and directing work flow and addressed customers concerns
- Balanced cash draw at the end of closing of the business day and deposit money into safe.
Food Service Worker and Lead Expeditor
University of Chicago Hospitals and Medical Center
Chicago, IL
03.2017 - 07.2018
- Served and handled food according to department standards to patients
- Follow established food handling practices according to department standards
- Operated and cooked prepared foods by Commercial Grills,Turbo Ovens and Commercial Stoves
- Maintained safety and sanitation practices while working in a commercial kitchen
- Notified Supervisor of any issues or problems in transporting or delivering food.
Food Service Associate
Adventist Holy Family Medical Center
Des Plaines, IL
07.2015 - 11.2015
- Starter position when setting up trays with dining, utensils ware and condiments trays
- Collect trays, dishes, etc
- And cleaned and sanitized for the next delivery of meals
- Followed all procedures such as correct hand washing, serving and monitoring fand correcting appropriate food temperatures.
Restaurant Associate
Kmart Stores
Bloomingdale, IL
08.2014 - 08.2015
- Supervised and trained new hires under supervision of Store Manager
- Welcomed and greeted customers, and placed food orders at cash wrap
- Prepped, dressed, cooked pizzas, prepared snacks and fountain drinks
- Cashed out sales at Point-of-Sale, collected monies and returned change.
Cashier/Sales Associate/Customer Service
University of Illinois
Chicago, IL
08.2013 - 01.2014
- First point-of-contact when welcoming and assisting customers at cash wrap to finalized all purchases exchanges and cash refunds
- Assisted other team store associates in bagging items and to maintain quick and shorter lines.
Clerical Assistant
A Pro Staffing Services
Chicago, IL
04.2013 - 10.2013
- Assisted administrative staff by helping with light clerical duties, such as filing, answered phones, taking messages and student registration
- Maintained a high-level of professionalism while working under the supervision of President of College
- Nstitution.
Retail Sales Associate/Cashier/Customer Service
Rainbow Apparels
Denver, CO
07.2010 - 01.2012
- First point-of-contact when opening and closing store
- Processed, tagged and hunged all merchandise after shipment of freight has been delivered
- Display and staged clothing merchandise throughout store and display windows
- Welcomed and greeted store guests and completed all purchases at cash wrap.
Medical Billing Specialist
UC Davis Medical Center
Sacramento, CA
02.2002 - 05.2003
- Retrieved and collected medical documentation for Emergency Room Services
- Entered and posted data such as ICD9/CPT4 codes, patients information, diagnosis, and posted charges into Accounting Systems such as Win coder, CCE and Invision and Lotus Notes
- Returned incomplete paperwork and E.R
- Reports to attending physicians for services rendered.
Education
Associate of Applied Science - Dietetics/Nutrition
Oakton Community College
Des Plaines, IL 04.2021 - 08.2024
High school diploma - General Studies
Jones College Prep High School
08.1977 - 06.1979
Skills
Menu memorization
undefinedAdditional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
- Additional Information (, IDFPR State of Illinois) Pharmacy Technician LIcense License in Progress with IDPFR
Certification
ServeSafe Food Handler Certificate
Timeline
Food Service Worker
Blue Crew LLC
07.2021 - 01.2022
Associate of Applied Science - Dietetics/Nutrition
Oakton Community College
04.2021 - 08.2024
Cook/Kitchen Assistant
CBM Premier
05.2020 - 08.2021
Shift Lead Supervisor
Compass Group/ Chartswell Higher Education, Missouri State University
05.2019 - 10.2019
Food Service Worker and Lead Expeditor
University of Chicago Hospitals and Medical Center
03.2017 - 07.2018
Food Service Associate
Adventist Holy Family Medical Center
07.2015 - 11.2015
Restaurant Associate
Kmart Stores
08.2014 - 08.2015
Cashier/Sales Associate/Customer Service
University of Illinois
08.2013 - 01.2014
Clerical Assistant
A Pro Staffing Services
04.2013 - 10.2013
Retail Sales Associate/Cashier/Customer Service
Rainbow Apparels
07.2010 - 01.2012
Medical Billing Specialist
UC Davis Medical Center
02.2002 - 05.2003
High school diploma - General Studies
Jones College Prep High School
08.1977 - 06.1979
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