Katia Romero
Humble
Summary
Adept at staff training and fostering teamwork, I excelled at Jd Retail by empowering teams, enhancing customer satisfaction, and implementing quality control measures. My leadership significantly improved team dynamics and productivity, showcasing my attention to detail and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Team Leader
Jd Retail
12.2015 - 11.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Cultivated team dynamics that prioritized inclusivity and respectful interactions.
- Maintained a clean and organized workspace for optimal productivity and safety.
Barista Trainer
Jd Retail
12.2015 - 11.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Production Worker
Jd Retail
12.2015 - 11.2024
Salad Bar
Jd Retail
12.2015 - 11.2024
- Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar area.
- Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
- Delivered consistent quality control by carefully inspecting all products before adding them to the salad bar display.
Catering Server
Jd Retail
12.2015 - 11.2024
Sandwich Maker
Jd Retail
12.2015 - 02.2024
Skills
- Staff training
- Client support
- Team motivation
- Evaluating employee work
Timeline
Team Leader
Jd Retail
12.2015 - 11.2024
Barista Trainer
Jd Retail
12.2015 - 11.2024
Production Worker
Jd Retail
12.2015 - 11.2024
Salad Bar
Jd Retail
12.2015 - 11.2024
Catering Server
Jd Retail
12.2015 - 11.2024
Sandwich Maker
Jd Retail
12.2015 - 02.2024
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