Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katia Tavares

Randolph,MA

Summary

Dynamic and results-driven professional with extensive experience as a Receptionist Administrator at Dom Astro Tattoo Company. Proven expertise in reception management and appointment setting, complemented by strong organizational skills. Successfully enhanced client satisfaction through eco-friendly practices and efficient inventory management, fostering a collaborative team environment.

Overview

8
8
years of professional experience

Work History

Receptionist Administrator

Dom Astro Tattoo Company
Westwood, MA
02.2024 - Current
  • Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
  • Utilized eco-friendly cleaning products to enhance client satisfaction and promote sustainability.
  • Managed time efficiently to complete multiple cleaning assignments within specified deadlines.
  • Maintained inventory of cleaning supplies, ensuring availability and cost-effectiveness for each job.
  • Collaborated with team members to improve workflow and share best practices for efficiency.

Department Manager

McDonald's Restaurant
Randolph, MA
03.2018 - 02.2024
  • Supervised daily operations, ensuring adherence to quality and safety standards.
  • Trained and mentored staff on customer service protocols and operational efficiencies.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Conducted performance evaluations, providing constructive feedback to enhance team productivity.
  • Collaborated with management to enforce compliance with health regulations and policies.

House Cleaning

Manuela’s Cleaning Service
Brockton, MA
10.2017 - 11.2018
  • Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
  • Utilized eco-friendly cleaning products to enhance client satisfaction and promote sustainability.
  • Managed time efficiently to complete multiple cleaning assignments within specified deadlines.
  • Maintained inventory of cleaning supplies, ensuring availability and cost-effectiveness for each job.
  • Collaborated with team members to improve workflow and share best practices for efficiency.

Education

High School Diploma -

Escola Secundária Pedro Gomes
Praia, Cape Verde
06.2008

Skills

  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting

Languages

Portuguese
Native or Bilingual
Cape-verdean creole
Native or Bilingual
English
Full Professional
Spanish
Full Professional

Timeline

Receptionist Administrator

Dom Astro Tattoo Company
02.2024 - Current

Department Manager

McDonald's Restaurant
03.2018 - 02.2024

House Cleaning

Manuela’s Cleaning Service
10.2017 - 11.2018

High School Diploma -

Escola Secundária Pedro Gomes
Katia Tavares