Katie Barrero
Lynn,MA
Summary
Third-year psychology student with experience in direct patient care, anxiety reduction, and safety-focused clinical environments. Skilled in providing emotional support, maintaining sterile settings and documenting patient information.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Village Silversmith
Peabody, Massachusetts
11.2023 - Current
- Supervised and trained team members in a fast-paced environment.
- De-escalated customer conflicts using calm, respectful communication.
- Monitored staff performance, and ensured safety and policy compliance.
- Demonstrated strong observational skills, and attention to detail.
Receptionist/Dental Assistant
Coastal Dental Arts
Peabody, Massachusetts
11.2024 - 12.2025
- Assisted patients experiencing anxiety and discomfort using calming communication techniques.
- Maintained strict confidentiality and followed HIPAA compliance standards.
- Prepared treatment areas and ensured a clean, safe environment.
- Documented patient information accurately, and supported clinical workflows.
Program Assistant Lead (PAL)
Horizons for Homeless Children
Lynn, Massachusetts
01.2024 - 05.2024
- Lead daily activities ensuring children’s emotional and physical safety
- Build trusting relationships with children and families experiencing housing instability
- Contribute to a trauma-informed, supportive environment
Education
Bachelor of Science - Pyschology
Salem State University
Salem, Massachusetts, MA05-2027
Skills
- De-escalation techniques
- Patient observation
- Emotional support
- Documentation and reporting
- Team collaboration
- Patient confidentiality and professionalism
Languages
Spanish
Native/ Bilingual
Certification
CPR Certified
Timeline
Receptionist/Dental Assistant
Coastal Dental Arts
11.2024 - 12.2025
Program Assistant Lead (PAL)
Horizons for Homeless Children
01.2024 - 05.2024
Supervisor
Village Silversmith
11.2023 - Current
Bachelor of Science - Pyschology
Salem State University