Summary
Overview
Work History
Education
Skills
Timeline
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Katie Berger

Phoenix,AZ

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable employee, focused on creating memorable dining experiences for customers.

Overview

2
2
years of professional experience

Work History

Server

Merrill Gardens
03.2022 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with residents.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Displayed enthusiasm and promoted excellent service to customers.

Assistant Teacher

Valley Carefree Child Care & Learning Center
10.2022 - 04.2023
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.

Hostess

Olive Garden
10.2021 - 12.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Answered customer questions about hours, seating, and menu information.

Education

High School Diploma -

Boulder Creek High School
Anthem, AZ
05.2023

Skills

  • Food Delivery
  • Food Running
  • Order Management
  • Food Inspection
  • Beverage Preparation
  • Table Bussing
  • Hospitality Service Expertise

Timeline

Assistant Teacher

Valley Carefree Child Care & Learning Center
10.2022 - 04.2023

Server

Merrill Gardens
03.2022 - 08.2023

Hostess

Olive Garden
10.2021 - 12.2021

High School Diploma -

Boulder Creek High School

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