Katie Berry
Charleston
Summary
Clinical Applications Specialist with expertise in surgical technology training, procedural support, and physician education. Skilled at developing training programs, expanding surgeon networks, and increasing product utilization. Adept at collaborating with hospital staff and physicians to integrate new surgical technologies into clinical workflows. Passionate about advancing minimally invasive care through innovative medical devices.
Overview
5
5
years of professional experience
Work History
Clinical Applications Specialist II
Synaptive Medical
06.2023 - Current
- Trained and supported surgeons and hospital staff in the adoption and utilization of robotic exoscope and surgical navigation technologies
- Expanded surgeon networks and increased product utilization, ensuing sustained use of Synaptive Medical Technologies
- Provided live procedural support to ensure optimal product use and patient outcomes
- Designed and implemented training modules and surgical reference guides to enhance product adoption and proficiency
- Presented at hospital symposiums to educate healthcare professionals on technology benefits and clinical applications
Clinical Applications Specialist I
Synaptive Medical
05.2022 - 06.2023
- Supported OR procedures and product implementation for new and existing users
- Assisted with technical troubleshooting and provided in-service training to clinical teams
- Improved customer satisfaction by promptly addressing technical issues and providing ongoing support for clinical applications users.
- Maintained strong relationships with key physicians and hospital administrators to ensure successful technology integration
Customer Service Specialist
MIA Avenue
09.2020 - 11.2021
- Implemented an electronic scheduling and book-keeping system for 200+ clients, improving efficiency and communication
- Increased inventory-related profits by 20% through process improvements
Sales Associate
The UPS Store
06.2020 - 01.2021
- Delivered top-tier customer service and and sales support for a Platinum Rated $1 Million store
Education
Spine, Ortho-Reconstruction, Biologics and Trauma -
Medical Sales College
Charlotte, NCBachelor of Science - Biological Sciences
University of South Carolina
Columbia, SCSkills
Clinical & Procedural Support - Experienced in OR case coverage, troubleshooting, and physician training
Surgeon & Staff Education - Designed training materials and led in-services to enhance product adoption
Product Utilization Growth - Increased adoption of surgical robotics and navigation technologies
Cross-Functional Collaboration - Worked alongside sales teams, surgeons, and hospital administrators to optimize technology integration
Timeline
Clinical Applications Specialist II
Synaptive Medical
06.2023 - Current
Clinical Applications Specialist I
Synaptive Medical
05.2022 - 06.2023
Customer Service Specialist
MIA Avenue
09.2020 - 11.2021
Sales Associate
The UPS Store
06.2020 - 01.2021
Spine, Ortho-Reconstruction, Biologics and Trauma -
Medical Sales College
Bachelor of Science - Biological Sciences
University of South Carolina
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