Katie Bordelon

Uber Eats
Delivery Driver
2023.10 - Current (1 month)
Job Overview
Completed on-time deliveries by choosing the best and most efficient routes

Delivered packages to customer doorsteps and business offices
Maintained an upbeat, positive attitude in a busy, customer-focused environment
Completed rush deliveries on tight timetables to satisfy customer needs
Operated vehicles safely in highly congested areas with no traffic violations
Read maps, followed oral, and written instructions, and used GPS technology to make deliveries
Worked scheduled hours as required and took on available shifts during holidays and busy periods
Expedited deliveries to meet customer deadlines and requirements

Folgers Distribution
Line Member
2019.09 - 2020.01 (4 months)
Job Overview
Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Packaged and stored food products following proper handling and preservation methods.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Denise Wilkienson
Caregiver
2017.09 - 2018.08 (11 months)
Job Overview
Assisted clients with daily living need to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted patients with self-administered medications.
Transported individuals to events and activities, medical appointments, and shopping trips.
Recognized and reported abnormalities or changes in patients' health status to case manager.

Motel 6 Hotel
Housekeeper
2017.05 - 2017.09 (4 months)
Job overview
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Disposed of trash and recyclables each day to avoid waste buildup.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Engaged with guests on room requirements and amenities to promote overall satisfaction.

Popeyes® Louisana Kitchen
Crew Member
2016.09 - 2017.08 (11 months)
Job Overview
Worked front counter, drive-thru, and other areas.
Worked well with teammates and accepted coaching from the management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of the restaurant to promote a clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Prepared products following restaurant, health, and safety standards and procedures.
Operated cash register to ring up final bill and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Holiday Inn
Cook
2017.02 - 2017.06 (4 months)
Job Overview
Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items, and rotated stock to confirm the freshness of food and ingredients.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Seasoned and cooked food according to recipes or personal judgment and experience.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Communicated closely with servers to fully understand special orders for customers.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

AutoZone
Sales Associate Specialist
2016.02 - 2016.08 (6 months)
Job Overview
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Answered questions about store policies and addressed customer concerns.
Greeted customers and helped with product questions, selections, and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Worked closely with shift manager to solve problems and handle customer concerns.
Helped customers complete purchases, locate items, and join reward programs.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Used POS system to process sales, returns, online orders, and gift card activations.
Maintained clean sales floor and straightened and faced merchandise.
Utilized upselling techniques to promote additional products and increase sales.

Popeyes® Louisana Kitchen
Crew Member
2014.07 - 2015.08 (1 year & 1 month)
Job Overview
Worked front counter, drive-thru, and other areas.
Worked well with teammates and accepted coaching from the management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of the restaurant to promote a clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Prepared products following restaurant, health, and safety standards and procedures.
Became familiar with products to answer questions and make suggestions.
Operated cash register to ring up final bill and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Accurately operated cash register to process customer payments.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.