Katie Bowling

Led 24-member team in executing medical supply and equipment procurement, directing operations for facility management and contracting actions across $73M, 122 sq ft medical facility, managing $7M contracting budget and $12M supply budget supporting 14,000 beneficiaries.

• Established 5-year equipment replacement plan for 360 end-of-life items, directed 8 logisticians to lead 28 property custodians through submitting 109 equipment requests, securing $2.2M equipment funding for 21 departments.
• Coordinated $17K intra-service vaccine transfer within 24 hours, facilitating deployment of 500 troops.
• Led 13 member Facilities Management team to execute Environment of Care chapter for The Joint Commission survey, praised "exquisite facility condition", secured accreditation 3 years.
• Drove $1.4M military construction project to revitalize instrument sterilizer operations enabling 45K procedures annually.
• Directed contract execution of $400K centralized printer contract, standardizing 50 equipment items across treatment facility and saving $35K annually.

Coordinated execution of 13,000 referrals and 15,000 release of information requests for 8,400 beneficiaries in 19 European countries and 44 geographically separated units.

• Drove continuous process improvement to rectify 14 month urgent care leakage, recapturing care back to the military treatment facility valued at $51,000.
• Oversaw translation of 1,700 medical reports at 72 hour average and beating the standard by 7 days.
• Medical Facility Privacy Officer investigated 13 breach notifications, advancing 6 cases for law enforcement. higher headquarters action.
• Led 4 teams of 35 to execute integration event with 60 Italian Air Force personnel and medical providers, improving processes in behavioral health clinic and reducing referral processing barriers for 2,600 visits.
• Established Professional Development Program, governing curriculum and leading 14 briefers to educate 300 military, civilian, and contracted medics.
• Liaised with Managed Care Support Contractor executives to benchmark rules of engagement and standards, securing actionable data for 22 European medical treatment facilities and saving local MTF leadership 90 hours.
• Updated five civilian positions, adding two supervisors and aligning duties to cover two referral management contract gaps.
• Directed installation patient travel team to execute 300 movements to higher echelons of care.
• Reorganized the referral management center to operate at 66% staffing with 2 vacancies while sustaining 92% dispensation within 1 duty day.
• Project Officer for European Command site visit. Coordinated transportation, lodging, agenda, executive briefings, and troop engagement.

Led 10-member team to manage military treatment facility $12M budget, advised executive leadership on Budget, Manpower, Coding, Uniform Business Office operations, Data Quality, and Personnel Management functions.

• Led the execution of medical facility budget, driving training for 92 clinicians, 14 site visits, and repair of $550,000 in specialized medical equipment. Recouped $120,000 in Third Party collections and secured $320,000 in end of fiscal year funding.
• Reduced Data Quality processing from 30 to 5 days while resolving a 6 month backlog, averting a punitive $600,000 budget cut.
• Streamlined appraisal processing for 60 civilians and 160 military, reducing administration time from 90 days to two weeks.
• Drove support staff discrepancy reconciliation and coordinated with Air Force Personnel Center to successfully restore promotion selection.
• Directed manpower validation team with five senior enlisted leaders and 40 career field functional manager to rectify 50 manpower documentation errors.

Led 19-member team to coordinate care with 1,200 network agencies, directed record management for 9,000 medical records, processed 16,000 annual referrals, provided benefits counseling, and propelled appointment line operations for 40,000 beneficiaries.

• Oversaw establishment of Partnership Agreement between Travis Air Force Base Military Treatment Facility, Beale Air Force Base Treatment Facility, and Veterans Affairs supporting recapture of 5,500 specialty care appointments in a satellite clinic.
• Led empanelment working group and identified TRICARE contract gap, abated 240 errors and increased enrollment with 900 beneficiaries.
• Drove process improvement with civilian healthcare network, identified electronic faxing deficit, expedited record transfers for 4 health systems, saving 3,000 administrative hours.
• Finalized Electronic Health Record transition, led 17 personnel to transfer 9,000 records in less than seven months, six months ahead of schedule.
• Overhauled Women's Health, Physical Therapy, and Optometry referral protocols and reduced network care by $164,000.
• Bridged Mental Health provider gap, established five telehealth options averting 3,200 man hours lost via travel time.
• Mitigated 18-month Air Force Personnel program error, updated coding enabling change of station for 93 families requiring higher medical acuity.

Led 3-member team to achieve deployment readiness for 200 medics, established 11 installation emergency medical support plans, and fostered partnerships with 14 counties.

• Directed threat assessment to identify and mitigate 23 risk areas, enhancing overall medical emergency preparedness.
• Drove installation medical evaluation and inspection team coordinating 13 agencies through four exercises to identify and rectify 84 vulnerabilities.
• Rehabilitated installation augmentee program, filling 18 vacancies to safeguard $1.1B in reconnaissance assets.