Katie Burns
Wyandotte,MI
Summary
Administrative or customer support role within a company that believes in me as much as I believe in them. looking for long-term growth within a company.
Overview
4
4
years of professional experience
Work History
Wayan County Court Clerk (contract)
Wayan County
06.2025 - 09.2025
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Using the court system to look up and edit court records according with the new clean slate program.
- Retrieve and organize files inside proprietary Odyssey software.
Customer Service Representative
Allied Building Service Company
11.2024 - 05.2025
- Salesforce data entry and customer call service. Assisted with team shared inbox and collaborative support services. Created and sent invoices to customers and customer portals.
Billing Internal Division One
Republic Services - Taylor
06.2024 - 11.2024
- Data entry and operations within proprietary software. Salesforce training. Collaborated with teams to support off site, drivers, and other site operations. Compiled documentation for reporting and billing.
Customer Support Specialist I
US Ecology – Detroit South
03.2022 - 06.2023
- Careful attention to data details while working within proprietary software. Primary responsibilities included customer billing, load receiving, and paperwork management. Administrative responsibilities, like answering phone and forwarding calls, packages and mail, and other front door desk duties.
Education
Associate's degree - Liberal Arts
Schoolcraft Community College
01.2011
AA+ - Computational Science
CTB
CaliforniaSkills
- Data entry
- Salesforce
- Email, phone, online communication
- Customer billing
- Microsoft (Outlook, Word, Teams, Excel)
- Collaboration in teamwork
- Work independently in a timely fashion
Timeline
Wayan County Court Clerk (contract)
Wayan County
06.2025 - 09.2025
Customer Service Representative
Allied Building Service Company
11.2024 - 05.2025
Billing Internal Division One
Republic Services - Taylor
06.2024 - 11.2024
Customer Support Specialist I
US Ecology – Detroit South
03.2022 - 06.2023
AA+ - Computational Science
CTB
Associate's degree - Liberal Arts
Schoolcraft Community College
Similar Profiles
William ChristianWilliam Christian
Assistant Mechanic at Wayan A&RAssistant Mechanic at Wayan A&R
Amaiya GrahamAmaiya Graham
Line Cook at WayanLine Cook at Wayan
Jennifer Reagan BeardJennifer Reagan Beard
Certified Collaborative Teacher at Blount County, Marshall County, Madison County and Boaz City SchoolsCertified Collaborative Teacher at Blount County, Marshall County, Madison County and Boaz City Schools
Jordan PowerJordan Power
Professional Athlete at West Georgia CornholeProfessional Athlete at West Georgia Cornhole
Kenneth KardelKenneth Kardel
Die Maker at Autokiniton Euclid ManufacturingDie Maker at Autokiniton Euclid Manufacturing