Summary
Overview
Work History
Education
Skills
Timeline
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Katie Butler

Boerne,TX

Summary

Dependable and successful providing fast, high-quality customer service to guests in a variety of settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, coworkers and management.

Overview

3
3
years of professional experience

Work History

Server and Hostess

The Dienger
03.2022 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Director of First Impressions

Keller Williams Realty
12.2023 - Current
  • Successfully maintained a clean and inviting atmosphere in common areas such as waiting rooms.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Trained new hires on front desk procedures and company policies, ensuring consistency in service delivery across the team.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.

Intern

Twin Sisters Interiors
01.2024 - 03.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Conducted research for various projects, leading to well-informed decisions and successful outcomes.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

Homeschool
05.2025

Skills

  • Price memorization
  • Document scanning and digitization
  • Multitasking Abilities
  • Flexibility
  • Public Speaking
  • Call handling
  • Took 3 years of ASL
  • Sales Techniques
  • Front of House Display Creation
  • Menu Memorization
  • Sales Expertise
  • Guest Satisfaction
  • Goal-oriented mindset
  • Job shadowing

Timeline

Intern

Twin Sisters Interiors
01.2024 - 03.2024

Director of First Impressions

Keller Williams Realty
12.2023 - Current

Server and Hostess

The Dienger
03.2022 - 01.2023

Homeschool

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Katie Butler