Katarina Butler
Port St. Joe,FL
Summary
Results-driven Performance Improvement Specialist known for high productivity and efficient task completion. Possess specialized skills in process optimization, quality assurance, and data analysis to drive organizational improvement. Excel in problem-solving, communication, and teamwork, ensuring successful implementation of performance strategies.
Overview
8
8
years of professional experience
Work History
Performance Improvement Specialist
VITAS Healthcare Inc
10.2022 - Current
- Performed data collection activities such as surveys, interviews, observations. to measure current levels of performance against established goals.
- Collaboration with senior management to design and implement new initiatives that drive improved performance outcomes.
- Monitor key metrics related to quality assurance processes in order to provide timely feedback regarding successes or failures of initiatives undertaken by the organization.
- Provide training sessions for staff on how to utilize new tools or technologies for maximum efficiency gains.
- Assist in developing key performance indicators that track progress towards desired results over time.
- Recommended changes or modifications based on collected data and feedback in order to improve operational efficiency and customer satisfaction ratings.
- Created detailed reports outlining findings from research and analysis.
- Developed and implemented comprehensive performance improvement plans to maximize organizational effectiveness.
- I also facilitate the Root Cause Analysis process for all incidents.
- I assist with education needs and assure the necessary training, orientation and legally mandated in-services are carried out and documented.
- I coordinate and facilitate monthly and quarterly meetings with all leadership to review quality metrics and help determine ways to improve those.
- I am also a resource concerning Medicare/Medicaid regulations and state licensure laws.
- I am proficient in all Microsoft Apps and data entry
Regional Clinical Coordinator
Rotech Healthcare Inc.
09.2019 - 10.2022
- Facilitated communication between patients, family members, physicians, other healthcare providers, insurance companies.
- Collaborated with healthcare professionals to develop treatment plans for patients.
- Organized continuing education opportunities for staff members related to their respective roles.
- Maintained detailed records of patient progress and outcomes.
- Monitored quality assurance activities related to clinical operations.
- Ensured compliance with all applicable laws, regulations, policies, and procedures governing healthcare service delivery.
- Performed regular audits of medical records for accuracy and completeness.
- Conducted patient assessments to evaluate needs and develop individualized plans of care.
- Provided guidance and support to team members regarding clinical best practices.
- Provided direct supervision to clinical staff members in accordance with regulatory standards.
Registered Respiratory Therapist• Shift Supervisor
HCA Healthcare
07.2017 - 02.2022
- Ordered medical supplies necessary for providing quality respiratory care services.
- Ensured compliance with safety regulations while performing all procedures related to respiratory therapy.
- Participated in continuing education programs related to advances in respiratory care practices.
- Conducted performance reviews for team members.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Experienced Registered Respiratory Therapist in adult critical care, pediatric critical care, neonatal critical care, and Emergency Room.
Education
Associates of Science - Respiratory Therapy
Gulf Coast State College
Skills
- Data analysis
- Quality assurance
- Performance metrics
- Process improvement
- Root cause analysis
- Employee training
- Regulatory compliance
- Performance improvement
Leadership Experience
- Member of the leadership team in current role.
- Manage performance improvement and the processes.
- Regional Clinical Coordinator for a DME company.
- Shift supervisor for a clinical team in a busy hospital.
Communication Skills
- Collaborate with senior management to evaluate quality data and identify opportunities for improvement.
- Active listener and effective communicator both verbally and written.
Timeline
Performance Improvement Specialist
VITAS Healthcare Inc
10.2022 - Current
Regional Clinical Coordinator
Rotech Healthcare Inc.
09.2019 - 10.2022
Registered Respiratory Therapist• Shift Supervisor
HCA Healthcare
07.2017 - 02.2022
Associates of Science - Respiratory Therapy
Gulf Coast State College