Katie Caraballo
Belleville,NJ
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.
Overview
2
2
years of professional experience
Work History
Customer Service
Signature Fitness
07.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Enhanced client satisfaction by executing memorable and well-organized events.
Education
No Degree - Criminal Justice
Caldwell University
Caldwell, NJCertification - Event Planning And Event Decor
QC Career School
Online High School Diploma -
Belleville High School
Belleville, NJ06.2022
Skills
- Call Center Experience
- Complaint Handling
- Time Management
- Positive Attitude
- Multitasking Abilities
- Effective Communication
- Problem Solving
- Conflict Resolution
- Attention to Detail
Timeline
Customer Service
Signature Fitness
07.2022 - Current
No Degree - Criminal Justice
Caldwell University
Certification - Event Planning And Event Decor
QC Career School
High School Diploma -
Belleville High School
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