Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

Katie Castillo

Rexburg,ID

Work Preference

Desired Job Title

Office CleanerTeam MemberOffice AssistantTeam MemberSales Associate

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Idaho Falls, IDRexburg, ID
Open to relocation: Yes

Important To Me

Flexible work hoursCareer advancementWork-life balanceCompany Culture

Summary

Reliable and adaptable worker with experience across office support, retail, food service, and janitorial environments. Skilled in administrative tasks such as file maintenance, record keeping, inventory tracking, and supporting daily routine needs across multiple departments. Proven ability to multitask in fast-paced settings while maintaining accuracy, organization, and attention to detail. Strong background in customer service, cash handling, and teamwork, with a consistent track record of stepping into additional responsibilities and supporting management when needed. Known for being dependable, flexible, and able to quickly learn new systems and procedures while working collaboratively with others to keep operations running smoothly.

Overview

1
1
Certification
6
6
years of professional experience

Work History

Office Cleaner

Nucleane
05.2026 - Current
  • Performed routine cleaning tasks including vacuuming, dusting, and restroom sanitation
  • Maintained cleanliness and hygiene standards across assigned areas
  • Followed cleaning procedures and safety guidelines to ensure proper sanitation
  • Restocked supplies and ensured restrooms and common areas were well-maintained
  • Completed assigned tasks efficiently while meeting quality and time expectations
  • Worked independently to maintain clean and organized environments

Team Member

Dairy Queen Grill & Chill
02.2026 - Current
  • Prepared and assembled food items according to company standards and food safety guidelines
  • Operated POS systems to process orders, handle cash transactions, and provide accurate change
  • Delivered fast and friendly customer service in a high-volume, fast-paced environment
  • Assisted customers with menu selections and provided recommendations to improve order satisfaction
  • Maintained cleanliness of kitchen, dining area, and workstations through regular sanitation and bussing
  • Restocked food and supply items to ensure smooth and continuous service flow
  • Followed strict food safety and sanitation procedures to maintain health and quality standards
  • Collaborated with team members to ensure efficient order completion during peak hours
  • Supported multiple roles including cashier, food prep, grill, fryer, and drive-thru operations
  • Adapted quickly between stations to meet operational needs during understaffed shifts

Office Assistant

Broulim's Fresh Foods
04.2024 - 05.2026
  • Organized and filed documents to ensure accurate and accessible record keeping
  • Verified incoming deliveries and vendor paperwork for accuracy and completeness
  • Communicated with vendors regarding inventory, orders, and product discrepancies
  • Assisted in tracking inventory movement, shrink, and product adjustments
  • Assisted with office support tasks including file maintenance, tag hanging, and store price updates
  • Supported multiple departments throughout the week based on store needs
  • Worked as a receiver, checking in vendors and organizing deliveries
  • Maintained inventory accuracy through markdowns, shrink reporting, and price changes
  • Temporarily managed receiving responsibilities during coverage periods to ensure daily operations stayed on schedule
  • Assisted cashiers and front-end operations during busy periods
  • Helped maintain store cleanliness, organization, and compliance with company procedures
  • Provided flexible support to management and team members across different areas of the store

Team Member

Whataburger
01.2023 - 02.2024
  • Managed multiple kitchen and front-end positions during overnight shifts
  • Operated grill, fryer, food prep station, and cashier station
  • Prepared burgers and food orders efficiently during high-volume hours
  • Maintained cleanliness and food safety standards with limited staffing
  • Handled customer service and problem-solving independently during late-night shifts
  • Adapted quickly between responsibilities to keep operations running smoothly

Sales Associate

Micheals Craft Store
07.2021 - 11.2021
  • Assisted customers with locating products and answering questions
  • Provided friendly and efficient checkout service while handling cash transactions accurately
  • Promoted rewards memberships and store credit programs to customers
  • Helped fulfill online pickup and ship-from-store orders
  • Stocked merchandise and maintained organized sales floor displays
  • Assisted with truck unloading, inventory, and merchandise recovery
  • Maintained cleanliness and organization throughout the store
  • Followed company procedures and safety standards in a fast-paced retail environment

Team Member

Whatabuger
03.2020 - 03.2021
  • Provided customer service in a fast-paced environment
  • Operated cash register and handled transactions accurately
  • Delivered food orders and assisted front counter operations
  • Maintained cleanliness of dining and kitchen areas
  • Worked collaboratively with team members during busy shifts

Education

Office Administration Pre-Apprenticeship -

Albuquerque Job Corps
1500 Indian School Rd NW, Albuquerque, NM

High School Diploma -

Gordon Bernell Charter School
2821 4th St NW, Albuquerque, NM 87107
05-2022

Skills

  • Customer Service
  • Cash Handling
  • Teamwork
  • Communication
  • Cleaning & Sanitation
  • Time Management
  • Food Preparation
  • Problem Solving
  • Fast-Paced Work Environment
  • Independent Work
  • Adaptability
  • Food Safety
  • Retail Sales
  • Inventory Management
  • Stocking
  • POS Systems
  • Organization & Multitasking
  • Administrative Support
  • Receiving & Vendor Check-In
  • Price Changes
  • Attention to Detail
  • Sanitation
  • Cleaning Procedures
  • Reliability
  • Routine Maintenance
  • Workplace Safety

Certification

  • Office Administration Pre-Apprenticeship

Languages

English
Full Professional

Timeline

Office Cleaner

Nucleane
05.2026 - Current

Team Member

Dairy Queen Grill & Chill
02.2026 - Current

Office Assistant

Broulim's Fresh Foods
04.2024 - 05.2026

Team Member

Whataburger
01.2023 - 02.2024

Sales Associate

Micheals Craft Store
07.2021 - 11.2021

Team Member

Whatabuger
03.2020 - 03.2021

Office Administration Pre-Apprenticeship -

Albuquerque Job Corps

High School Diploma -

Gordon Bernell Charter School