Katrina Coker
Edgewater,MD
Summary
Seasoned Sales Representative knowledgeable about selling in B2B environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with a tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning, and task prioritization focused on maximizing efficiency and sales success. Past successful dental professional with 20 years of experience in fast-paced dentistry environments.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Sales Representative
Tess Oral Health
06.2021 - Current
- New Business Development Experience.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Cold-called leads and closed large numbers of new sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Processes customer orders and provides account service to assigned and prospective customers.
- Input all call and sales activity into CRM and utilizes information daily to target new opportunities.
- Managed over 40 outgoing calls daily to current and prospective accounts
- Generated new leads through networking and attending industry events.
Orthodontist Assistant/Orthodontic Treatment Coordinator
Mairead O'Reilly DDS, MS, PA
08.2001 - 06.2021
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
- Documented patient information and treatment plan details by entering into Software.
- Research dental products available through other companies to form comparisons to use in sales
- Demonstrated new dental equipment available to dentists and dental assistants
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
High School Diploma -
South River High School
Edgewater, MDBachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NHSkills
- Customer/Client relations
- Team building
- Project organization
- Knowledge of MS Office
- B2B Sales
- Lead Prospecting
- Verbal and Written Communication
- Overcoming Objections
- Cross-Selling and Upselling
- Client Account Management
- Time management
- CRM Proficiency
- Self-motivation
Certification
- Certified Orthodontic Assistant (COA)
- Certified Dental Radiation Technologist
Timeline
Sales Representative
Tess Oral Health
06.2021 - Current
Orthodontist Assistant/Orthodontic Treatment Coordinator
Mairead O'Reilly DDS, MS, PA
08.2001 - 06.2021
High School Diploma -
South River High School
Bachelor of Science - Business Administration
Southern New Hampshire University
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