Katherine Contreras
New Rochelle,NY
Summary
Compassionate and driven professional with hands-on experience supporting diverse and vulnerable communities. Bilingual in English and Spanish with a strong background in client engagement, crisis support, and coordination. Proven ability to build trust, manage propriety information, and connect with individuals.
Overview
4
4
years of professional experience
Work History
Operations Manager
The Mexican Corner Restaurant
New Rochelle, NY
01.2023 - 03.2026
- Conducted performance reviews, identifying areas for improvement and developing action plans to address them
- Maintained a safe, welcoming environment while managing operations
- Demonstrated strong interpersonal skills while assisting individuals in vulnerable and crisis situations
- Built trusting relationships through consistent, respectful, and judgement-free interactions
- Provided direct support to a diverse community, including individuals experiencing homelessness and food insecurity
- Assisted in distributing meals, clothing, and essential items, especially during COVID-19 pandemic
Social Media/ Personal Assistant
Sonja by Sonja Morgan
New York, NY
01.2022 - 01.2023
- Managed sensitive and confidential information, including financial and personal records
- Coordinated schedules, appointments, and logistics in a fast-paced environment
- Supported with communications between brand collaborations, and handled urgent, time-sensitive tasks
- Demonstrated discretion, reliability, and strong organizational skills
Education
BBA - Fashion Merchandising
LIM College
New York, NY05-2022
Skills
- Problem-solving
- Multitasking and organization
- Attention to detail
- Dedicated team player
- Commitment to quality and service
- Advanced interpersonal skills
Timeline
Operations Manager
The Mexican Corner Restaurant
01.2023 - 03.2026
Social Media/ Personal Assistant
Sonja by Sonja Morgan
01.2022 - 01.2023
BBA - Fashion Merchandising
LIM College
Internship
Fashion Forward Program (Academic Internship) - Authentic Brands Group
01/2022-05/2022
- Developed a community focused brand collaboration project promoting education and social impact
- Created a charity initiative supporting families and community engagement
- Selected as a finalist and awarded 3rd place for presentation