Katie Costa
East Providence,RI
Overview
6
6
years of professional experience
Work History
Direct Support Professional
DSP
Cranston, RI
11.2021 - 09.2022
- Supported individuals with developmental disabilities to have a quality of life
- Promote the health, safety and well-being of individuals
- Assisted clients with hygiene, dressing & administrating medications in homes & commercial buildings
- Transported clients to and from appointments and other supporting activities
- Responsible for daily chores around client’s homes & meal preps & transported food bank goods to residential homes weekly
Manager / Shift Leader
Café Zara
East Providence, RI
07.2020 - 10.2021
- Coordinate the daily operations during a shift, maintain high productivity & consistent positive customer experience
- Assured that the monetary flow of revenue was accounted for
- Responsible to keep employees motivated and resolve conflicts that arise during the course of a shift
- Responsible to schedule basic tasks, and provide ongoing feedback and direction as work is performed
- Responsible for the appearance of the café to attract customers
- Managed inventory; oversaw audits of inventory to ensure accuracy in cost-control and waste control procedures to prevent shrinkage
Crew Member
Portugalo Food Truck
East Providence, Rhode Island
07.2016 - 04.2020
- Provided excellent customer service by ensuring all customer needs are met
- Manage cash register and process transactions
- Maintained sanitation, health, and safety standards in work areas
Crew Member
Morning Star Bakery
East Providence, Rhode Island
06.2016 - 09.2016
- Sustained clean and sanitized work areas
- Manage cash register and baked goods
- Provided customers with hands on assistance and purchasing advice
Education
Bachelor of Science - General Studies
Community College of Rhode Island
Lincoln, RI05.2024
High School Diploma -
East Providence High School
East Providence, RI06.2020
Skills
- Strong Work Ethic & Dependable
- Teachable
- People Skills
- Leadership Skills
- Time Management
- Problem Solving
- Teamwork
- Attention to Detail
Hobbies
Films, Reading, Community Service, Cooking
Timeline
Direct Support Professional
DSP
11.2021 - 09.2022
Manager / Shift Leader
Café Zara
07.2020 - 10.2021
Crew Member
Portugalo Food Truck
07.2016 - 04.2020
Crew Member
Morning Star Bakery
06.2016 - 09.2016
Bachelor of Science - General Studies
Community College of Rhode Island
High School Diploma -
East Providence High School
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