Katie Dinh
Anaheim
Summary
Highly-motivated post graduate psychology student who is currently pre-PA. Strong work ethnic and fast learned who's worked in a couple of offices starting off with little to no experience and quickly accelerated. Looking to master new skills especially regarding patient care environments through hands on experience and collaboration with peers, managers, and doctors.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Optician
Mint Optometry
La Palma, CA
06.2025 - Current
- Conducted pretesting including autorefractor, IOP, and retinal imaging.
- Answering the phone in a professional manner ensuring appointments were scheduled and patient concerns were addressed.
- Filed claims with vision and medical insurance companies to ensure payment for optical services.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
Behavior Technician
Behavior Frontiers, LLC.
El Segundo, CA
08.2023 - 06.2025
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Collaborated with families to provide support strategies for home-based interventions.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Participated in interdisciplinary team meetings to discuss client progress and plan next steps accordingly.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
Nanny
Anastasia Lee
Anaheim, CA
11.2021 - 08.2023
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Provided safe transportation to and from activities and events.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Assisted in ABA, OT, PT, and speech therapy sessions with delayed child.
Dental Assistant
Karrie Chu DDS
Pasadena, CA
01.2021 - 12.2021
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Took occlusal X-rays and prepared for dentists to review.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
Hospital Volunteer
Providence Saint Joseph Medical Center
Burbank, CA
01.2018 - 09.2019
- Performed general cleaning duties, keeping work areas clean and organized.
- Helped transport patients and assisted with discharges.
- Planned and served meals and snacks to patients according to prescribed diets.
- Answered patient call signals and signal lights to determine patients' needs.
Education
Bachelor of Arts - Psychology
California State University, Fullerton
Fullerton05.2024
Skills
- First Aid and CPR Certified
- Time Management
- Microsoft Word
- Computer skills
- Customer service
- Insurance billing
- Appointment scheduling
- Patient testing
- Verbal and Written Communication
- Problem Solving
Accomplishments
- Cum Laude Honors
Certification
- CPR Certification
- Dental X-Ray Certification
Timeline
Optician
Mint Optometry
06.2025 - Current
Behavior Technician
Behavior Frontiers, LLC.
08.2023 - 06.2025
Nanny
Anastasia Lee
11.2021 - 08.2023
Dental Assistant
Karrie Chu DDS
01.2021 - 12.2021
Hospital Volunteer
Providence Saint Joseph Medical Center
01.2018 - 09.2019
Bachelor of Arts - Psychology
California State University, Fullerton