Katie Fitzgerald
New York,NY
Summary
Human Resources Professional with over seven years of progressive human resources experience in recruitment, labor and employee relations, payroll, and performance management. Reliable, knowledgeable and highly organized team player with excellent communication skills, team building and relationship management.
Overview
8
8
years of professional experience
Work History
Assistant Director of Human Resources
Crowne Plaza Times Square
10.2022 - Current
- Responsible for overseeing all HR functions for the reopening of the hotel after two years of closure
- Administration of Human Resources function of (300) employees including recruitment, labor and employee relations,performance management, payroll,workers compensation, and leave of absence administration
- Assisted Area Director of HR with workplace investigations in response to employee complaints and grievances
- Organized employee relations activities to enhance employee morale and foster supportive work environment.
- Worked directly with all department managers to provide guidance on Union contract and Company policies.
Complex Human Resources Manager
Highgate Hotels
07.2021 - 10.2022
- Oversee two properties day-to-day operations of the HR Department including following up on associate inquiries, supporting the talent and development, recruitment and associate engagement functions
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to Area HR Director
- Support company policies to ensure all employment practices comply with federal, state and local regulations such as but not limited to: Wage and Hour, Collective Bargaining Union, FMLA, PFL, Disability, Workers Compensation, Immigration, Unemployment, A.D.A, and Health and Safety.
Human Resources Generalist
JF Restaurants-Time Square Edition
04.2021 - 07.2021
- Responsible for overseeing all HR functions for the reopening of the food and beverage outlets
- Worked with senior management to create HR policies and procedures; identified opportunities for process improvement and increased efficiency
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits
- Restarted the ADP HRIS/payroll system and managed the weekly payroll processing.
Human Resources Manager
ROW NYC-Highgate Hotels
02.2020 - 04.2020
- Monitored and administered all Personal Leave of Absence, FMLA, PFL, and Workers Compensation cases
- Assist HRD with recruitment, on-boarding, and associate investigations
- Responsible for processing and posting weekly union reports in a timely manner
- Prepare/monitor Personal Action Forms, input/update ADP new hires, terms and daily changes to ensure accurate, and up-to-date information is available for payroll and management.
Human Resources Manager
Allegria Hotel-Highgate Hotels
03.2016 - 02.2020
- Oversee all Human Resources functions including hiring, on-boarding, terminations and employee relations
- Conduct new hire orientation, safety committee meetings and safety trainings
- Facilitate associate relations including coaching and counseling sessions with managers and associates
- Trained and mentored newly hires in developing and achieving professional expertise
- Responsible for managing and processing weekly payroll; tracking overtime, vacation, and gratuity; completing all reports efficiently while maintaining deadlines.
Education
Bachelor of Science - Hospitality Management
New York City College of Technology of The City University of New York
Brooklyn, NY05.2015
Skills
- Onboarding, Training, and Development
- Employee Relations
- Human Resources Department Processes
- Compensation and benefits
- Labor Relations
Timeline
Assistant Director of Human Resources
Crowne Plaza Times Square
10.2022 - Current
Complex Human Resources Manager
Highgate Hotels
07.2021 - 10.2022
Human Resources Generalist
JF Restaurants-Time Square Edition
04.2021 - 07.2021
Human Resources Manager
ROW NYC-Highgate Hotels
02.2020 - 04.2020
Human Resources Manager
Allegria Hotel-Highgate Hotels
03.2016 - 02.2020
Bachelor of Science - Hospitality Management
New York City College of Technology of The City University of New York
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