Katie Axtell
Dubuque
Summary
Dedicated medical assistant with expertise in patient care, documentation, and health care coordination. Known for attention to detail and effective communication, contributing to improved patient outcomes and operational efficiency across healthcare settings.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified medical assistant
Unity Point Family Medicine
Dubuque
06.2025 - Current
- Room patients and obtain vital signs
- Assist health care providers with examinations, procedures and treatments
- Support health care providers by preparing examination rooms and maintaining medical supplies
- Order labs, imaging and coordinate referrals
- Administered vaccines and medications per physician's instructions
- Prepared specimens for laboratory testing and performed routine laboratory tests
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions
Certified Medical Assistant
Grand River Medical Group
Dubuque
11.2019 - 06.2025
- Room patients and obtain vital signs
- Assist health care providers with examinations, procedures and treatments
- Support health care providers by preparing examination rooms and maintaining medical supplies
- Order labs, imaging and coordinate referrals
- Administered vaccines and medications per physician's instructions
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Prepared specimens for laboratory testing and performed routine laboratory tests
- Contacted pharmacies to submit and refill patients' prescriptions
- Documented notes during patient visits
Administrative Assistant
John Deere Occupational Health
Dubuque
06.2015 - 12.2016
- Ordered and distributed office supplies while adhering to a fixed office budget
- Answered and managed incoming and outgoing calls while recording accurate messages
- Opened and properly distributed incoming mail
- Maintained a clean reception area, including lounge and associated areas
- Scheduled medical appointments for employees inside and outside John Deere
- Requested medical documents from other physician offices
- Informed supervisors and employees of their appointments
Patient Access Representative
Mercy Hospital
Dubuque
06.2014 - 01.2016
- Registered and admitted patients all throughout the hospital
- Updated insurance and demographics in patients account
- Answered and directed phone calls
- Prepared charts
Co-Manager
Bath & Body Works
Dubuque
03.2008 - 04.2013
- Solved unresolved customer issues
- Adhered to all confidentiality requirements at all times
- Assumed ownership over team productivity and managed work flow to meet service goals
- Strong leader of customer staff
- Scheduled staff shifts to cover peaks and lulls in customer inquiries
- Identified individual development needs with appropriate training
- Managed work flow to exceed quality service goals
- Provided supervision of store employees
- Organized product displays and implemented brand marketing
- Scheduled interviews, trained new employees, prepared payroll, and made schedules
Vault Cashier
Ramstein Enlisted Club
Ramstein
02.2009 - 05.2009
- Processed customer transactions and performed data entry to maintain accurate financial records
- Balanced cash drawer and reconciled reports to ensure accuracy in currency exchange
Education
Medical Assisting Program -
Northeast Iowa Community College
Peosta, IA05-2021
Skills
- Patient assessments and care
- Vital sign monitoring
- Laboratory testing
- Vaccine administration
- Clinical documentation
- Patient documentation
- Health care coordination
- Regulatory compliance
- HIPAA compliance
- Medical terminology knowledge
- Triage assessment
- Attention to detail
- Time management
- Team collaboration
- Problem-solving
- Critical thinking
Certification
- CPR
- Mandatory Reporter Adult and Child
- HIPAA training
- Bloodborne Pathogen training
- Certified Medical Assistant
- Certified Nursing Assistant
Timeline
Certified medical assistant
Unity Point Family Medicine
06.2025 - Current
Certified Medical Assistant
Grand River Medical Group
11.2019 - 06.2025
Administrative Assistant
John Deere Occupational Health
06.2015 - 12.2016
Patient Access Representative
Mercy Hospital
06.2014 - 01.2016
Vault Cashier
Ramstein Enlisted Club
02.2009 - 05.2009
Co-Manager
Bath & Body Works
03.2008 - 04.2013
Medical Assisting Program -
Northeast Iowa Community College